Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Platte, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1850 S. Jeffers for the ultimate SONIC experience!
Location
Hours
Reviews
2.9
1,286 reviews
5 stars
332
4 stars
225
3 stars
165
2 stars
137
1 star
427
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, burnt, or incorrect orders, leading to disappointment among customers.
Operational Issues
Frequent complaints about long wait times, understaffing, and malfunctioning ordering systems contributed to a frustrating experience for many patrons.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Management Concerns
Reviews indicated issues with management, including inadequate staffing and poor handling of customer complaints, leading to a negative perception of the establishment.
- KHKatherine HeiseJan 2, 20265.0I was roadtripping from out of state with my partner and my dog and the staff there was so kind to us! Elizabeth at the drive-thru was very sweet to our dog. My partner and I got chicken tenders and onion rings and they were as expected.
- KBK BJan 1, 20261.0We ordered at drive through and girl taking our order was in a hurry and kept saying is that it and rushing us. Once we got to the window she still wasn’t friendly and because she rushed us she didn’t get our order right so we had to wait for that and pay again. The ice cream treats we received only had the item on top and the rest was all ice cream. Don’t plan on going back. Poor service and treats!!
- NMNonna MarkwardtDec 24, 20251.0Super long wait time and not busy. Super bad attitudes about any questions I had. Made the whole experience so uncomfortable. My food was AWFUL! Wouldn't recommend them to anyone.
- TTToniVOakleyDec 10, 20252.0So expensive! Don't think I will return, not much for the price!!
- MCMira Da CostaNov 24, 20251.0STAFF WAS EXTREMELY RUDE WHEN TAKING MY ORDER!