Jimmy John's

3.5
302 reviews

About

Sandwich Restaurant

Location

Jimmy John's
410 E Leota St, North Platte, NE
69101, United States

Hours

Reviews

3.5
302 reviews
5 stars
130
4 stars
55
3 stars
25
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Several reviews mentioned inconsistent food quality, including stale bread and missing ingredients.

Positive Staff Interactions

Some customers praised the friendly and helpful nature of certain employees, especially in special circumstances.

Cleanliness Concerns

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
  • CS
    Cassie Speck
    Jan 5, 2026
    5.0
    Jimmy John’s got a GLOW UP. The customer service, the sandwiches, the cleanliness - the everything! I used to tolerate coming because it’s the only location within hours of us but the customer service was awful. The (new?) employees are SO friendly and actually care about the sandwiches they’re creating & serving to you. So happy about the refresh - if you’ve had a previously poor experience, give it another chance! You won’t be disappointed.
  • LL
    lowwall1
    Dec 31, 2025
    5.0
    I ate in. Nice big and clean place. That includes the bathrooms. Counter help was friendly. Food is what you expect from Jimmy John's. It looks like the negative reviews are from people getting their delivery or takeout orders wrong. Not a problem if you are eating there.
  • RT
    Ryan Templeman
    Nov 22, 2025
    1.0
    We were on a road trip so we wanted to be in and out and get our sandwiches so that we can eat them on the road. We left the store and looked at our sandwiches and realized that there was hardly any of the extras that we put on. We got like three hot peppers. I wanted to go in and ask for everything on the side so that I could put it on myself but at that point I just wanted to get back on the road and get home. I like Jimmy John's when done correctly but it's almost impossible to find now 😔
  • SF
    Shasta Fuoss
    Nov 5, 2025
    2.0
    The food always tastes good but they almost always for get the add ons with my sandwichs I'm not sure if it just that app or the people working don't care
  • DP
    David post
    Oct 17, 2025
    5.0
    I cannot say how happy I am with the employees of this store. I regret not getting their names, but I had went back in to order another sandwich for someone that was homeless and they took care of it. I love there is good people in this world