Dunkin'

4.2
876 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Platte, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Platte Oasis Pkwy, North Platte, NE
69101, United States

Hours

Reviews

4.2
876 reviews
5 stars
491
4 stars
222
3 stars
69
2 stars
47
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Service quality has declined, with several reviews mentioning unprofessional staff and poor management.

Food Quality

Inconsistency in food quality, particularly with donuts being stale or poorly made, was frequently noted.

Cleanliness

The dining area and restrooms were generally reported as clean, contributing positively to the customer experience.

Speed of Service

Service speed was a common complaint, with many customers experiencing long wait times.
  • DB
    dee berryman
    Nov 16, 2025
    5.0
    My absolute favorite place to get coffee, not only is it affordable it is very delicious. Since the new owners have taken over, I have noticed a drastic change in the quality, for the better. The baked goods are baked fresh every day and they are very delicious and it's hard to pick just one item. I put in an order almost every day which is very convenient, and most of the time , the staff is very friendly.
  • DG
    do gl
    Nov 5, 2025
    4.0
    Boston cream donat: daw was good but the cream had an after taste
  • KS
    Kitty S
    Oct 29, 2025
    1.0
    I order a large hot chocolate the lady gave me black coffee didn’t realize til I got home I was Annoyed cause it’s cold and I have to make the unnecessarily drive again. I explained to the guy at the drive thru and he had to correct my order I get my hot chocolate and I noticed it wasnt filled up he was skimpy poor service really annoyed I spent a total of like $25 and this is the service I get so messed up check your orders guys and make sure you’re getting what YOU paid for
  • SS
    Sally
    Oct 19, 2025
    2.0
    The customer service has went downhill. I ordered a bacon, egg, and cheese bagel with cream cheese and only got a bagel with cream cheese. I called and employee said she would leave a note in the office. On a separate day I ordered the same thing and it didn't have cream cheese. We are charged extra for cream cheese only to not get it. When I called again she said that since I hadn't gotten either she would just leave a note for me to get a sandwich when I came in. The next morning I order donuts (which we do frequently). I mention the sandwich while I am ordering, then get to the window and they have several different people asking questions about when I ordered (which I had already given order numbers). There was a line of people behind me and they still didn't trust that I had been charged for this stuff and not received it. The customer service used to be really good, however this is unprofessional. I just left without getting what I paid for 🤷
  • LM
    London Martinez
    Oct 12, 2025
    1.0
    Worst donuts apperance I've seen 😑

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Platte, NE?

Dunkin' in North Platte, NE is open daily from 5:00 AM to 6:00 PM.

Where is Dunkin' in North Platte located?

Dunkin' is located at 201 Platte Oasis Pkwy, Suite 1, Lincoln, North Platte, NE 69101, USA.