Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
656 reviews
5 stars
335
4 stars
171
3 stars
61
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others found items cold or poorly prepared.
Staff Friendliness
While some reviews praised friendly staff, others noted rudeness and lack of professionalism from certain employees.
Operational Challenges
The lobby was often closed, and customers expressed frustration over inconsistent service and staffing shortages.
Pricing Concerns
Several customers mentioned high prices relative to the quality of food received.
- KKKristopher2 days ago1.0Lobby is closed so employees can have breaks even though enough staff was there to handle the inside order. This location has been a continuous let down for a year now. Best bet is to go any where else for service.
- DJDavid JacobsNov 12, 20255.0Friendly staff very nice and kept clean inside the staff did a great job getting everything done. I would definitely go back again
- WCWarren CaudleOct 11, 20251.0We stopped in for dinner and blizzards on OCT 8, 2025. We were told that the lobby was closed. I inquired why (we had driven all day to get to our hotel that day and wanted to eat) and was very rudely told it was none of my business why. I have been stopping here once or twice a year for 25+ years now. Ridiculous attitude.
- IHIsaiah HidalgoOct 4, 20251.0Holy L it took 2 hours for everything 🤦‍♂️ took way to long and got most of it wrong L
- ASAlissa Plentychief (Sissy)Sep 30, 20255.0Always great
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats are served at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in North Platte?
The restaurant is open every day of the week from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in North Platte family-friendly?
Yes, this location is family-friendly and offers booster seats and high chairs to accommodate children.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, they have both drive-thru services and seating available for customers.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can conveniently place your order online for pickup through their official order URL.
Are there restroom facilities and free WiFi at Dairy Queen Grill & Chill?
Yes, restrooms are available for customers and free WiFi is provided at the location.
What is the address and contact number for Dairy Queen Grill & Chill in North Platte?
The address is 802 S Dewey St, North Platte, NE 69101-5521. You can contact them at +1 308-532-8360.
Are there other dining options near Dairy Queen Grill & Chill?
Nearby dining options include Freddy's Frozen Custard & Steakburgers and Valentino's pizza restaurant, great choices for diverse meals after your visit.
What nearby services can help if I need banking or financial assistance near Dairy Queen Grill & Chill?
Nearby you can find Sandhills State Bank, First National Bank North Platte, and Centris Federal Credit Union for your banking needs.
Are there local attractions or shops nearby where I can go after visiting Dairy Queen Grill & Chill?
After your visit, you might want to stop by the North Platte Farmer's Market for fresh produce or 7 Brew Coffee for a great coffee experience.