Dairy Queen Grill & Chill

4.1
659 reviews
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Business Details

802 S Dewey St, North Platte, NE
69101-5521, United States
(308) 532-8360
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
802 S Dewey St, North Platte, NE
69101-5521, United States

Hours

Reviews

4.1
659 reviews
5 stars
337
4 stars
172
3 stars
61
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or indifferent service from staff, particularly during busy hours.

Food Consistency

While some customers enjoyed the food, others found it inconsistent, with complaints about cold or poorly prepared items.

Drive-Thru Experience

Many reviews highlighted long wait times and confusion in the drive-thru, leading to frustration among customers.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some praising it while others noted issues.

Staff Friendliness

Despite service issues, several customers appreciated friendly interactions with staff members.
  • MM
    Maye
    6 days ago
    5.0
    Dairy Queen Grill & Chill is a great spot for both delicious food and iconic treats. The menu offers a perfect mix of classic grill items and sweet favorites, all prepared fresh and served hot. The burgers, fries, and chicken are consistently tasty, and the Blizzards and ice cream treats are always a highlight—creamy, generous, and made just the way you order them. The staff is friendly, efficient, and welcoming, making the experience quick and enjoyable. The restaurant is clean and comfortable, whether you’re dining in or grabbing food to go.
  • CS
    Cheyenne Spike
    Jan 3, 2026
    4.0
    We went through drive thru and the food was good and it was decently fast but our order taker was so rude and impatient, didn't even try to act polite and didn't even say you're welcome or anything.
  • KK
    Kristopher
    Nov 22, 2025
    1.0
    Lobby is closed so employees can have breaks even though enough staff was there to handle the inside order. This location has been a continuous let down for a year now. Best bet is to go any where else for service.
  • DJ
    David Jacobs
    Nov 12, 2025
    5.0
    Friendly staff very nice and kept clean inside the staff did a great job getting everything done. I would definitely go back again
  • WC
    Warren Caudle
    Oct 11, 2025
    1.0
    We stopped in for dinner and blizzards on OCT 8, 2025. We were told that the lobby was closed. I inquired why (we had driven all day to get to our hotel that day and wanted to eat) and was very rudely told it was none of my business why. I have been stopping here once or twice a year for 25+ years now. Ridiculous attitude.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats are served at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in North Platte?

The restaurant is open every day of the week from 11:00 AM to 10:00 PM.