Wendy's

3.9
616 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1030 S. 13th Street, Norfolk, NE
68701, United States

Hours

Reviews

3.9
616 reviews
5 stars
242
4 stars
204
3 stars
80
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some experiencing delays of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

Feedback varied on cleanliness, with some praising the restaurant while others reported unsanitary conditions.

Customer Service

While some customers noted friendly staff, others experienced rude service and unprofessional behavior.

Food Quality

Opinions on food quality were mixed, with some enjoying the meals while others reported cold or poorly prepared items.
  • PH
    Pollis Howel
    1 day ago
    1.0
    Soda machine never has ice, so the soda is warm. If you get ice at the counter it will melt it immediately and taste bad. If you like good soda, go somewhere else.
  • EG
    Erika Gingerich
    Dec 23, 2025
    5.0
    By far, one of the nicest Wendy's our family has been too! The restaurant and restrooms were spotless, the staff were friendly and kind, and the food hot & fast! Chelsea was the GM on shift, and the team was so helpful! I had a gift card loaded on my app, and they were so helpful getting it to work for our order.
  • JJ
    JellyHudsonCreeper
    Dec 2, 2025
    1.0
    I ordered a small frosty and it took them FORTY MINUTES to make my food
  • EN
    Easten Newquist
    Dec 2, 2025
    1.0
    There where 3 of us at the counter waiting for our food and the employees looked like they where in circus. We stood there for 25 minutes before we got our food. We order about $20 worth of stuff for all three of us. And it took 25 minutes crazy!
  • DS
    Dustin Smith
    Dec 2, 2025
    1.0
    TERRIBLE SERVICE TOOK 30 MINUTES FOR THREE PEOPLE TO GET THEIR ORDERS

Frequently Asked Questions About Wendy's

Is Norfolk Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1030 S. 13th Street, Norfolk, NE?

The drive-through is open daily from 6:30 AM to 11:00 PM.