Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 910 W Benjamin in Norfolk, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported poor customer service experiences, including long wait times on the phone, rude staff, and difficulty reaching the local store.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers praised the food quality, others expressed disappointment with the taste and preparation of their pizzas.
Delivery Issues
Several customers experienced significant delays in delivery times, with some orders taking up to two hours to arrive.
Positive Experiences
Despite the negative feedback, there were also positive comments regarding friendly staff, good food quality on certain occasions, and timely service.
RT
RC T
Jan 17, 2026
1.0
Placed order online for delivery. Order was delivered and we were missing a large pizza. I called “local phone number” which is actually a call center. No one could help me and said they were transferring me to the local store, next person answers and again says this is a call center and transfers me. This continued to happen 7 times. I was then given a 1-800 number which is useless and tell you to contact local store. Good luck you can’t actually talk to local store.
KH
Katie Hutchison
Sep 19, 2021
1.0
Worse service ever!!!!!!!!! Got my order wrong then when I call I'm on gold for 30 minutes! I will NEVER order pizza hit again .
TB
Trisha Bayne
May 2, 2020
2.0
Huge disappointment! I was delivered the wrong pizza tonight. I called and was told it would be made right. After a 12 hr day at work and craving a super supreme, and patiently waiting another 45 minutes. I went from being extremely happy about getting my pizza to another epic fail!!! When I started eating it, I thought it tasted strange. Yep, the cheese was not the only thing stringy. The dough was still raw on 50% of the crust. I'm sorry but come on guys.!!!