Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 910 W Benjamin in Norfolk, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor customer service, including long wait times on the phone, rude staff, and difficulty in reaching the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor quality of food received.
Food Quality
While some customers praised the food quality, others expressed disappointment with the taste, temperature, and overall preparation of the pizzas.
Delivery Issues
Several customers experienced excessive wait times for delivery, with reports of cold food and lack of communication regarding order status.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff, timely service in some instances, and enjoyable food.
JJ
John Johnson
Jul 22, 2025
1.0
God help you if you make a online order and need to change or cancel it! App or phone gets you knowwhere, just a running loop advertising when you call the local number, done with pizza hut when you can't talk to a real person
KH
Katie Hutchison
Sep 19, 2021
1.0
Worse service ever!!!!!!!!! Got my order wrong then when I call I'm on gold for 30 minutes! I will NEVER order pizza hit again .
TB
Trisha Bayne
May 2, 2020
2.0
Huge disappointment! I was delivered the wrong pizza tonight. I called and was told it would be made right. After a 12 hr day at work and craving a super supreme, and patiently waiting another 45 minutes. I went from being extremely happy about getting my pizza to another epic fail!!! When I started eating it, I thought it tasted strange. Yep, the cheese was not the only thing stringy. The dough was still raw on 50% of the crust. I'm sorry but come on guys.!!!
KF
Karra Fritson
Apr 11, 2019
1.0
It took about 2 hours for me to get my food delivered. I called and asked where it was at and they said they forgot to make it. Then when I got my pizza it was cold. I thought it was ok when they gave me a coupon for a free pizza. The next time I ordered my pizza, I got it free but it was soggy and had barely any toppings. I won't be eating here again until they can get it together.