Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
995 reviews
5 stars
318
4 stars
231
3 stars
208
2 stars
84
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude or inattentive staff, with several instances of poor customer service and long wait times.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with complaints about freshness and taste.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, as well as enjoying the food on occasion.
- SSSandra SpidellNov 12, 20251.0I was so excited to get a McRib, actually 2 of them, I got the value meal (large) and even rounded up. I drove the few blocks home and found out what was in the bag. The ribs were barely room temp, not really safe to eat. And the fries were old, dry, and chewy. I couldn't eat any of it.
- NDNick DickinsonNov 9, 20253.0I visited this McDonald's and was having pretty good service. But I visited last night and the person helping me never said a word. 8 asked him for a Total and it was like I asked for a million dollars. I complained to the head person on duty and found him un responsive. I got my sandwich and left. But felt I might not eat the sandwich. Glad I didn't whatever they did to eat my dog wouldn't eat it. Shame. I decided to give it a shot and I was not disappointed the service is the worst I have come across in 3 years and 5000 miles. The counter person doesn't speak. And the night manager was of little assistance. I have over 800,000 views on my reviews. McDonald's stand up and make sure all customers are taken care of and not just the drive thru. Although that was an experience also. 10 min to get a cup of coffee. Really.
- MJMorgan jjOct 30, 20251.0I ordered frappe and buggers and they wanted to give burgers without frappe cos their machine wasn't working, I requested refund and I didn't like the manager attitude but thankfully she controlled herself and got my refund
- ZBZachary BottorffOct 18, 20251.0Went through the drive-thru to order some items. We were told that someone would be with us in a second. We sat there for 5 minutes with zero response back from the employee. We attempted to speak to the employee again just to be told again that someone would be with us. After waiting even longer, we decided to leave without purchasing anything. I can understand if they're backed up or busy, but 7-8 cars passed us during that time. Most of which weren't even there when we arrived.
- HPHeather PowellOct 17, 20251.0This place is getting worse by the day. There's only a couple nice employees. The rest are rude and lazy. I don't know how many times I've sat waiting for them to answer. Sometimes for 20 or 30 mins. Than you order and wait even longer. Most the time I just order a unsweetened tea. So that's always fun waiting just for a drink. They mess up my order and give me sweet tea most of the time. So I have to go back and go in to get the right drink. When I did, today the manager was rude and ignored me. I had to ask her to get me more tea and she wouldn't do it. So I asked her to bring tea in front because the tea they had was sweetened. She argued with me and brought out the container from drive thru. I'm sick of this place and the attitude's they have. Plus the food is nasty most the time. All I ever get is my drink but that might stop now
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
During what hours is the drive-through service available?
Drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's and what times is it available?
Yes, delivery is available daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include drive-thru, mobile offers, mobile ordering, curbside pickup, and WiFi.
Is there a mobile app available for ordering from this McDonald's?
Yes, customers can order using the McDonald's app available on both iOS and Android platforms.
Where is this McDonald's located?
It is located at 1512 S 11th, Nebraska City, NE 68410, USA.
Which nearby restaurants could I visit before or after dining at McDonald's?
Nearby restaurants include Wing Street (American cuisine), El Portal Mexican Restaurant, Pizza Hut, Arby's, and Valentino's Grand Italian Buffet.
Are there any nearby automotive services or stores near McDonald's?
Yes, nearby automotive-related places include Lifeguard Auto Service Center, NAPA Auto Parts, Southards Auto Body Repair, Henry Motors Sales And Service, World Auto Sales, and Super Suds Car Wash.
What are some local shopping or entertainment options near McDonald's?
Nearby shopping and entertainment options include Dollar Tree, Tractor Supply Co., Wild Willy's Fireworks Indoor Supercenter, Paap's Sport Shop, Dollar General, and Bob's Welding Shop.