Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many reviews mentioned cold or poorly prepared food, with specific complaints about stale fries and incorrect items.
Customer Experience
Some customers had positive experiences with friendly staff, but these were overshadowed by frequent complaints about service and food quality.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with customers often receiving the wrong items or incomplete orders.
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Makenna Nettrouer
Nov 22, 2025
1.0
Ignored us as 3 other people went while the lady in front of us got her order just fine. Lazy, and rude people.
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WomenRizing
Nov 21, 2025
5.0
Frappe was god it was not the chocolate shake I wanted but we forgot the ice cream machine is either shut down or broken down by 10pm no excuses
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Krystal
Nov 6, 2025
1.0
They usually always get ur orders wrong. My husband had to go back inside 3 different times for just a McChicken and a QPC meal..2 other people came in to complain about their messed up orders too while he was waiting. It's ridiculous....
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Zakhar
Oct 19, 2025
2.0
I waited 50 minutes my order and it's was cold.... bruhh
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Nyla Spotanski
Sep 11, 2025
1.0
worst service ever. took 30 minutes for fries and a drink