Fazoli's

Reviews

• BS

  Bryson Shepard

  1 day ago
  1.0
  Waited nearly 25 minutes for food, the girl working the counter at 8:45 pm is nasty, she kept licking her fingers to get the bags off the pull since no bagging rack. Would not eat here at all if she's been in the place that day.
• DM

  Dean Maki

  Apr 1, 2026
  5.0
  New manager even held doors for arrival of handicap person. So pleased to see that still exists in people! Vine street location in LINCOLN NEBRASKA.
• LD

  Linda Dilley

  Apr 1, 2026
  5.0
  Kyle was AWESOME! Courteous, respectful, fun and made sure we were well taken care of during our visit. Food was hot and delicious. Facility was clean and great atmosphere. Can't wait to try Fazoli's again!
• JJ

  Jeff

  Mar 25, 2026
  1.0
  I placed an online order with this location on Sunday 3/22/26, around 5pm or so. When I arrived to pick up the order I was told by the gentleman at the counter that all of his help had either walked out or called out sick. He informed me that a manager from another store had showed up 5 minutes prior to help him and it would most likely be quite a long time before they could get to my order. I decided to wait as I understand what it is to work short handed. After about 20 minutes of waiting and listening to him tell other customers it would be over an hour before he could even take their order I decided to ask him to cancel my order and issue a refund. I could see my ticket was about 6 previous orders deep before it would be made. He punched a few keys on the counter terminal and told me he had cancelled the order and I would receive a cancel confirmation email and refund shortly. It’s is now Wednesday 3/25/26 (3 days later) and I have not received any email confirming my cancelled order nor a refund. I’ve been a resident of Lincoln all my life (40+ years); I will never consider Fazoli’s in Lincoln, NE again.
• VM

  Vicki McElroy

  Mar 22, 2026
  1.0
  We came in around noon today and there were sever we came in around noon today and there were several people in line in front of us. The young man took the one lady's order and then told the people next in line it would be a few minutes cuz he wanted to get orders out. He proceeded to work on taking orders out and was having a conversation with the cook about something was missing or not. Everything was there for him to take out. Then he took the food out. Then he came back and took some more food out. Then he had a customer come up and say something was missing from their order and he then proceeded to talk to the cook again about somebody didn't get something and the cook kept telling him everything had gone out and they seemed to be mad at each other. And the young man that had been taking orders and orders out proceeded to walk out the door without saying anything to the customers and stood outside on his phone talking to someone people in front of us left and we left

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