Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
Food was generally described as fresh and tasty, though some customers noted issues with specific items being stale or incorrect.
Cleanliness
The restaurant was often reported as clean, but there were instances of unsanitary conditions and poor maintenance.
Speed of Service
Many customers appreciated the fast service, especially during busy times, although some experienced delays.
KT
Kathy Taboada
Oct 6, 2025
4.0
It's fast food
KK
Kathleen Gustafson (Kate)
Jul 29, 2025
2.0
Went there 45 mins before closing and frosty machine was shut down.
CR
Chuck Rock
Jul 15, 2025
4.0
Went through drive thru, order was taken and before I asked the window person confirmed my order verbally, (my requested order). Proceeded to window to pay then pick-up. Staff was polite and professional. order was done quickly, and the order was correct. The hot items were hot, and the cold items cold. It was the days end, and just needed to get a meal and go where I was going. it is great when an order is correct and freshly made.
RP
Ross Packett
Jul 1, 2025
4.0
Overall the food is good. But you must be seriously hard up for money if you're making me pay a quarter for a side of barbecue sauce with my meal come on guys.
MN
mark neeley
Jun 24, 2025
1.0
Everything was fine a week ago. Ordered and was able to substitute chili for the fries. Came in on June 24th, ordered the same thing and was informed they have never made substitutions. Never stopping here again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lincoln, NE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lincoln, NE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (402) 486-1818.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lincoln Wendy’s serve breakfast?
Yes, this Wendy’s location in Lincoln, NE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Andermatt Drive in Lincoln?
The drive-through is open daily from 6:30 AM to 11:00 PM.
Is Wendy's on Andermatt Drive currently open?
Yes, Wendy's on Andermatt Drive in Lincoln is open and committed to serving quality food every day.
Does Wendy's on Andermatt Drive serve breakfast?
Yes, this location serves breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's near me?
To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's on Andermatt Drive?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's on Andermatt Drive for feedback or questions?
You can call the location at (402) 486-1818 or reach the Customer Care team via live chat on the Wendy's Contact page or by phone at 888-624-8140.
Are there any other fast food restaurants near Wendy's on Andermatt Drive?
Yes, nearby fast food options include Arby's, Jimmy John's, Runza Restaurants, Pizza Hut, and Back Yard Burgers.
What nearby beauty and wellness places can customers visit near Wendy's on Andermatt Drive?
Customers can visit beauty salons like Unique nails salon, Sassy Nail Salon, SUPERCUTS, and wellness centers such as Powers Body Sculpting & Wellness and Milan Laser Hair Removal.
Is there a car wash near Wendy's at Andermatt Drive?
Yes, Rocket Carwash is nearby and makes a convenient stop before or after your meal at Wendy's.
Does Wendy's on Andermatt Drive offer online ordering and mobile apps for convenience?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store for quick and easy ordering.