Sonic Drive-In

3.7
1572 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lincoln, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4001 N 27th Street for the ultimate SONIC experience!

Location

Sonic Drive-In
4001 N 27th Street, Lincoln, NE
68521, United States

Hours

Reviews

3.7
1,572 reviews
5 stars
604
4 stars
400
3 stars
238
2 stars
110
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted problems with food quality, including cold, overcooked, or incorrect items.

Positive Staff

Some customers praised individual staff members for their friendliness and helpfulness, despite overall service complaints.

Order Accuracy

A significant number of reviews mentioned consistent issues with receiving incorrect orders.
  • KL
    Katelyn Le
    Jan 4, 2026
    1.0
    Absolutely terrible service. The worker messed up our order 3 times. We were at the front of the drive through line for 20 minutes. There was also a child running around in the kitchen with her toys.
  • PA
    Pam Akridge
    Nov 16, 2025
    5.0
    👍👍👍
  • SH
    Steve Hurd
    Nov 8, 2025
    4.0
    Good chili cheese footlong,and chocolate shake!
  • RA
    Robin A.R.
    Oct 19, 2025
    1.0
    Omniya made it difficult to order by refusing to listen to the words being spoken to her. Additionally, pieces of the order (that had been paid for) were missing. Omniya gave attitude when delivering food, and the whole experience was generally disappointing.
  • PW
    Phyllis Wolf
    Oct 7, 2025
    2.0
    Didn't have my correct order. Had to ask WHAT I ordered. Gave me 2 of the 4 items I ordered. Asked for $10.56. then came back twice to ask what was missing, each time yelling it to another person in the store. Then came back to say that the entire order hadn't come across the screen so they had to charge me an additional $8.23. Finally got the rest of the order. But on the way home the amount wasn't adding up correctly. No receipt in the bag to check what I was billed for. Looked everything up on the app and it came out to $13.99. Someone got a "tip".