Service Issues
Many customers reported slow service, incorrect orders, and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste.
Customer Service
While some reviews praised friendly staff, many others highlighted poor service experiences, including rude interactions and mistakes with orders.
App and Ordering Problems
Customers experienced issues with the online ordering system and app, leading to confusion and missed orders.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and appreciated the friendly service from specific staff members.