Krispy Kreme

4.0
1162 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Lincoln.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
6414 O St, Lincoln, NE
68510, United States

Hours

Reviews

4.0
1,162 reviews
5 stars
667
4 stars
185
3 stars
76
2 stars
55
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly service, many reported rude staff and poor customer interactions.

Product Availability

Numerous reviews highlighted a consistent issue with being out of various donut types, often leading to disappointment.

Quality Issues

Customers frequently complained about donuts being stale, cold, or poorly made, with some describing them as undercooked.

Operational Problems

The lobby is often closed, leading to long drive-thru wait times and confusion regarding order pickups.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty floors and unclean service practices.
  • DL
    Daydreanne Loftis
    Nov 16, 2025
    5.0
    Excellent donuts and super fast service 👌
  • PK
    Paula Ketten
    Nov 4, 2025
    5.0
    First time!! Ever!! Wonderful girls! Answered all my questions, and so patient with me!! ❤️ Best 🍩 donuts, EVER!!! 😋 Yummy!!
  • JC
    Juniora Crews
    Oct 22, 2025
    1.0
    They have discontinued a large variety of donuts and unfortunately they are the ones I like. Something about their machine and a part they can't seem to get to work. Sounds like a lame excuse so they can only make glaze varieties now. I'll never go back!
  • NG
    Nate Gabel
    Oct 18, 2025
    2.0
    Customer service is always excellent, but the donuts aren’t the best in town. Maybe 1 out of 7 times you’ll get a dozen glazed that are truly worth it—but that’s rare, and usually not before you’ve spent $100. Lately, I’ve been really disappointed, especially with the taste of the donuts, to the point where I even took a picture. The machine is often down or they’re out of donuts, but the service remains great.
  • KC
    Kayla Cassell
    Sep 27, 2025
    1.0
    Always slow service, and they never have the specialty donuts they advertise because they are "always out" of them. If you wanna sit in the drive thru for 30 minutes and only want a normal glazed overpriced donut, this is the place for you.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for dine-in at Krispy Kreme in Lincoln, NE?

Krispy Kreme is open for dine-in from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does Krispy Kreme offer drive-through service, and what are the hours?

Yes, Krispy Kreme has a drive-through open from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, extending to 10:00 PM on Friday and Saturday.