Jimmy John's

3.6
208 reviews

About

Sandwich Restaurant

Location

Jimmy John's
841 N 48th St, Lincoln, NE
68504, United States

Hours

Reviews

3.6
208 reviews
5 stars
103
4 stars
31
3 stars
13
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to special requests.

Pricing Concerns

Many reviews highlighted dissatisfaction with high prices compared to other locations, leading to perceptions of poor value.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, contradicting the brand's 'freaky fast' promise.

Food Quality

While some customers praised the taste of the sandwiches, others reported issues with freshness and portion sizes.

Customer Service

Mixed feedback on staff interactions, with some praising friendly service while others reported rudeness and lack of professionalism.
  • GS
    Garrett S
    Nov 19, 2025
    1.0
    They lie on their mobile app metrics to appease corporate, said my order was ready for pickup on the app and still had to wait 3 minutes
  • TB
    Tionne Blue
    Oct 29, 2025
    5.0
    IDK WHO just made my spicy Italian 30 minutes ago but BLESS YOUR HEART and they need to give you a raise!!!! ๐Ÿซถ๐Ÿ™Œ this is how you made a sandwich folks. ๐Ÿ˜…
  • JB
    jennifer blackstock
    Aug 20, 2025
    1.0
    $17.28 for a combo which includes a sandwich, chips and a watered down root beer fountain drink. How convenient the teller doesnt say the price until after taking my card and while already making the sandwich. Never again, complete waste of money.
  • CR
    Carson Richards
    Jul 26, 2025
    1.0
    Came here for 2 sandwiches, 16โ€ in size with 2 chips and 2 drinks. When I got the window I was told the total was 60 dollars.When I asked how, I was told since itโ€™s an independent franchise location this affects the price. Instead of paying this exuberant price, I went to the location at 70th and A. Where I paid just over half for the same exact order. Where do they get off, cause apparently itโ€™s on their customers.
  • AB
    Amber B
    Aug 23, 2020
    1.0
    The last 3 times I have tried to come here they were out of bread. With a 20 to 25 min wait for bread. I used to work at the downtown one before they opened the other ones and at best we would have a 5min wait. Seriously doesnt matter what time of day this sandwich shop cant seem to be able to make a sandwich. Guess their moto is no longer so fast you'll freak.