Five Guys

4.2
468 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2525 Pine Lake Road in Lincoln is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2525 Pine Lake Road, Lincoln, NE
68512, United States

Hours

Reviews

4.2
468 reviews
5 stars
277
4 stars
105
3 stars
36
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting the taste and portion sizes, though some mentioned issues with undercooked items and inconsistent quality.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received.

Customer Service

While some customers reported positive experiences with friendly staff, others noted poor service, including long wait times and unhelpful attitudes.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.

Operational Issues

There were complaints about the restaurant being closed unexpectedly and issues with online ordering, leading to customer frustration.
  • HK
    Hollis Knotwell
    1 day ago
    2.0
    Not what it used to be quality has gone way down. Disappointed since I’m spending $15+ on my meal here I at least expect you to griddle the onions longer than 30 seconds
  • JH
    Jaelynn Harms
    Dec 21, 2025
    2.0
    Today, I visited Five Guys and Haley V, a worker, made an inappropriate comment about my daughter asking if I had ever considered braces. I’m not sure where she learned such poor manners. It’s extremely rude to ask this question. I won’t be returning to this location.
  • LB
    Lacie Brennan
    Dec 6, 2025
    2.0
    $60 for 3 meals?! And they didn't even get my Cajun fries, bland and boring regular fries were in the bag. You can get a Better meal for the Same price at Texas Roadhouse!!!!
  • IB
    Isaiah Bourland
    Nov 8, 2025
    5.0
    Five Guys has always been one of my favorite restaurants and this location does not disappoint! My food was hot and ready with hardly any wait, seating was easy to find and the restaurant was very clean when I arrived. And maan is the food sooo good, nothing hits quite like the hot burgers and fries they're known for. It's definitely not something I can eat on the regular, my meal ended up being over twenty bucks for the burger, fries and drink, but it definitely earns it's value when compared to other burger joints. Staff was incredible, made my ordering experience so easy, and did a good job making sure I had everything I needed for a good meal. Will definitely be returning!!
  • AM
    Adam Miller
    Nov 7, 2025
    4.0
    Wow, the bag is full of fries. Don't really care though, give me more actual food. The price is high and they justify it by surprising you with more fries.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.