Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2525 Pine Lake Road in Lincoln is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
464 reviews
5 stars
276
4 stars
105
3 stars
36
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the burgers and fries, there were complaints about food quality, including undercooked burgers and inconsistent fry preparation.
Pricing
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the portion sizes or quality of the food.
Customer Service
Customer service experiences varied widely; some praised the friendly and helpful staff, while others reported rude service and long wait times.
Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms and dining area, which detracted from their overall experience.
Operational Issues
There were multiple reports of the location being closed unexpectedly and issues with online ordering, leading to customer frustration.
- IBIsaiah BourlandNov 8, 20255.0Five Guys has always been one of my favorite restaurants and this location does not disappoint! My food was hot and ready with hardly any wait, seating was easy to find and the restaurant was very clean when I arrived. And maan is the food sooo good, nothing hits quite like the hot burgers and fries they're known for. It's definitely not something I can eat on the regular, my meal ended up being over twenty bucks for the burger, fries and drink, but it definitely earns it's value when compared to other burger joints. Staff was incredible, made my ordering experience so easy, and did a good job making sure I had everything I needed for a good meal. Will definitely be returning!!
- AMAdam MillerNov 7, 20254.0Wow, the bag is full of fries. Don't really care though, give me more actual food. The price is high and they justify it by surprising you with more fries.
- RBRobert BNov 6, 20252.0It’s a scam. The price on the wall will be doubled by the time you order and pay. 5 lbs of French fries does nobody any good. Meat good. Rest is a cheap trick. Two burgers. $50.
- PHPaul HebertSep 26, 20251.0Just a head’s up to anyone reading reviews—daughter ate a regular burger and regular fries last night from this Five Guys location and got moderate food poisoning. Woke up at 1am on 9/26/25 and let us know she was feeling sick, then threw up 3 times throughout the night. Only other thing she ate yesterday was a sandwich, which everyone else in the family also ate. I could add photos but I don’t think that’s appropriate—please reach out if you need more information.
- SCStephanie CrosbySep 7, 20254.0The food is wonderful and the staff is friendly. I would of given 5 stars but the girls bathroom smelled like a Porta potty.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2525 Pine Lake Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for dining in at Five Guys in Lincoln?
Five Guys in Lincoln is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from the Lincoln Five Guys, and what are the delivery hours?
Yes, you can order delivery from Five Guys at 2525 Pine Lake Road. Delivery is available daily from 11:00 AM to 9:30 PM.
Does the Lincoln Five Guys offer in-store pickup?
Yes, Five Guys offers in-store pickup at their Lincoln location.
What payment options does Five Guys at Pine Lake Road accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys veggie sandwich available at the Lincoln location, and what is it like?
Yes, the veggie sandwich is available; it is not a patty but a mix of peppers, onions, and mushrooms, which can be customized with condiments and cheese.
Can I customize my burger and milkshake at Five Guys Lincoln?
Absolutely, you can customize your burger with more than 250,000 combinations and choose from over 1,000 milkshake options.
Are there any nearby shopping options close to Five Guys at 2525 Pine Lake Road?
Yes, Plato's Closet thrift store and Super Saver Foods grocery store are nearby, ideal for combining a shopping trip with a meal at Five Guys.
What nearby dining options are around Five Guys Lincoln?
Nearby restaurants include HuHot Mongolian Grill, offering Asian cuisine, which could be a great alternative or complement to your dining experience.
Are there services nearby Five Guys where I can relax or get beauty treatments?
Yes, Marenda Nails and Laguna Nail Spa are close by for nail and spa treatments, making it convenient to grab a meal before or after your appointment.