Dunkin'

3.7
408 reviews
Decked Out Lattes
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Business Details

8355 College Park Dr, Lincoln, NE
68510, United States
(402) 805-4659
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lincoln, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8355 College Park Dr, Lincoln, NE
68510, United States

Hours

Reviews

3.7
408 reviews
5 stars
208
4 stars
61
3 stars
30
2 stars
34
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Food Quality

There were frequent issues with food quality, including incorrect orders, items being out of stock, and unsatisfactory food preparation.

Cleanliness

Multiple reviews highlighted cleanliness issues, with dirty dining areas and unsanitary conditions being a recurring theme.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of 30 minutes or more.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are positive experiences to be had.
  • KP
    Kayla P
    Nov 6, 2025
    5.0
    I ordered at the wrong location and they made it for me anyway. It was very kind. Shoutout to the manager. They made it quick and everyone was welcoming! I hope the manager gets a raise.
  • TT
    Tailor Tray
    Nov 1, 2025
    5.0
    I love this Dunkin!! They’re always nice and helpful but the lady that complained about her tap pay was rude and disrespectful.their was also a sign that said tap only but I think she didn’t read it, I think she was having a bad day but otherwise the crew members were being so nice!
  • CQ
    Cathy Quinn
    Nov 1, 2025
    1.0
    The girl was so rude and would not let me buy donuts because I did not have a tab credit card. She then proceeded to tell me she is to busy to do anything about it.
  • SS
    Shane Smith
    Oct 19, 2025
    2.0
    Convenient, but always terrible.
  • CA
    Cassi Aue
    Oct 2, 2025
    1.0
    Absolute horrible service. Ordered 5 drinks for my company. Was told they cannot fill drinks all the way with no ice but I vould do it myself which they did that for me before. Then filled 2 of the drinks all the way after saying they could not. When I wanted refunded for two of the extra Rockstar I bought due to them filling to of the cups she told me she could not refund me. My company gives them alot of buisness. But not anymore. Absolute awful place for customer service.
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lincoln, NE?

Dunkin' in Lincoln, NE is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.