Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lincoln, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
624 reviews
5 stars
272
4 stars
116
3 stars
72
2 stars
48
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Attitude
Several customers noted unprofessional behavior from management and staff, contributing to a negative experience.
Food Quality
While some customers enjoyed the food and drinks, there were numerous complaints about stale donuts and poorly made beverages.
Cleanliness and Organization
The cleanliness of the location and the organization of service were criticized, with reports of dirty areas and inefficient order handling.
- KSkim SevereidNov 5, 20255.0Loved the spider donuts
- ASAlexis SeisserOct 25, 20255.0Placed a to go order last night for this morning, walked in and they had it ready to go! Fast and easy.
- KGKaylee GarciaOct 21, 20251.0This morning, I made an order as I often do (The same order I always make) but this time instead of getting loaded hashbrowns, I got a wrap and I was confused so I ran inside real quick to see what happened and as I was reading the receipt, I was questioning if maybe I had ordered it incorrectly or said it wrong. So I asked the very nice staff member at the front desk if I had ordered it incorrectly, and as she went back to talk to her manager to say that I wanted something different than what I received. The Manager very rudely and loudly said “WELL THATS NOT WHAT SHE SAID?!” It was extremely ill mannered and rude to speak about a customer in the manner that she did. I did not want to cause problems and I was very kind and reassuring that I was unsure if I had maybe said the wrong thing. I was understanding but the manager was not at all understanding and instead very much put the blame on me in a belligerent manner. I grabbed my bag And said never mind because it was very obvious that it was too inconvenient for her and she made it very well known. The attitude of this specific Manager has caught me off guard on multiple occasions, but today was crossing the line in her tone of voice and the way that she spoke about me.
- EMEmily M.Oct 18, 20251.0I am usually a scooters coffee person, been faithful to them for years. Never had dunkin until later this year and have only been to this location, my first visit there was fantastic. My last visit was about a month ago, they got my order wrong, got a bacon egg sandwich and they forgot the bacon on mine and my husbands sandwich, I went back to get it fixed and got a lot of attitude. Not sure why, I paid good money for coffee and sandwiches, it should be made correct, I understand mistakes happen but attitude is not needed. Went there today for a pickup order for myself, got a sausage egg sandwich, tots and coffee. Got 7 tots and they were cold and soggy, sandwich was okay and coffee tastes terrible. The other locations might be better but I think this location has ruined my overall experience. Think this might be my last time at dunkin.
- DCDamon CoatesOct 2, 20255.0Very polite employees.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lincoln, NE?
Dunkin' is open daily from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery services.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a range of premium beverages including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at the Lincoln, NE Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient order and pickup.
Does Dunkin' in Lincoln, NE accommodate families and children?
Yes, this Dunkin' welcomes families and children and offers vegetarian options as well.
What nearby places could I visit before or after stopping by Dunkin'?
Nearby places include Kids 'R' Kids Learning Academy for preschool services, CVS Pharmacy for your healthcare needs, and 9Round Fitness if you're looking for a workout.
Are there options for banking or financial services near Dunkin'?
Yes, nearby financial services include West Gate Bank, First Interstate Bank, Great Western Bank, and a LibertyX Bitcoin ATM for currency exchange.
What dining options are available near Dunkin' besides this coffee shop?
Nearby dining options include Capriotti's Sandwich Shop for sandwiches and Pizza Hut for pizza and fast food.
How can I contact Dunkin' in Lincoln, NE for orders or inquiries?
You can contact Dunkin' at +1 402-423-2314 or visit their website for more information and online ordering.