Brand Certified
Dunkin'
3.6(630 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2520 Old Cheney Rd, Lincoln, NE
68512, United States
Certified by Dunkin' • Feb 22, 2026
(402) 423-2314
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lincoln, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
630 reviews
5 stars
275
4 stars
116
3 stars
74
2 stars
47
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff interactions and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.
Staff Attitude
While some employees were praised for their friendliness, numerous reviews mentioned unprofessional behavior from management and certain staff members.
Product Quality
Feedback on food and drink quality was mixed, with some customers enjoying the donuts and coffee, while others complained about stale items and poor preparation.
Operational Efficiency
The location was criticized for being understaffed and disorganized, resulting in slow service and a lack of attention to in-store customers.
- SLStevie LovayFeb 5, 20265.0Staff is always so friendly and positive (: and food is never a miss!
- CSCoquee SalazarJan 29, 20261.0I was feeling a little unwell, with a sore throat, and I really fancied an iced coffee, so I ordered a medium one. When they handed me the coffee, the guy said, "I'm only giving you half a cup because you ordered it without ice." 😱😱😱😱😱. I will not return to this place where they try to manipulate me or make excuses; there are many other places where they provide service without making excuses.bye 👋👋👋
- DWDebra WalkerJan 14, 20265.0Quick in and out 45$ for 3 dozen and a soda
- AFAaron FloresJan 3, 20261.0Their “old fashioned” donuts are a joke. Not what I would consider an old fashioned.
- ZOZane OneirosDec 26, 20251.0The drive through experience was disappointing. The employee at the window seemed bothered, uninterested, and lacked basic courtesy, even though I was polite. That made me feel unwelcome. She also didn't take the time to confirm the details of the order. That wasn't the first time. That said, I want to give credit to the two kitchen crew members who brought out the order with kindness and a smile. They are the only redeeming quality of this location.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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