Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lincoln, NE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
294 reviews
5 stars
129
4 stars
56
3 stars
34
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Product Availability
Customers frequently reported that the store was out of various menu items, including donuts and bagels, leading to dissatisfaction.
Service Quality
There were numerous complaints about rude staff and poor customer service, with some customers experiencing long wait times and incorrect orders.
Consistency Issues
Many customers noted inconsistencies in drink preparation and food quality, with drinks often not made to order and food items described as stale or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits, indicating improvements in management and operations.
Cleanliness and Environment
Several reviews mentioned cleanliness issues within the store, including dirty countertops and unsanitary conditions.
- BVBecky VandertookSep 20, 20251.0This Dunkin' Donuts is on my way to work, so I decided to try it a few times. I always go through the drive-thru, so I haven't seen the inside. Every time I visit, they're consistently out of items, so I rarely get what I want. The iced coffee is pretty good, but it’s better when they don’t leave it on the counter while I wait in the drive-thru. I’ve paid and received my food, only to be left sitting there with my iced coffee on the counter. After several attempts, I’ve concluded I won’t be returning, as the same issues persist. They are never that busy so I dont know why I always have to wait and why they are always out of everything. UPDATE!! Stopped by to try it one more time this morning, Saturday around 930 am. Out of stuff again so I got the bagel minis. They smell like chemicals and nothing in the middle. The girl taking my order was rude! The customer in front of me drove right through because they were out of stuff and didn't have what they wanted. Lowered my rating and will not be going back!
- RHR HAug 15, 20255.01st time ever at a Dunkin donut. We went through drive thru for a quick breakfast option. We were not disappointed.
- MTm tAug 12, 20255.0💯💯💯💯💯💯💯
- MBMichael BudlerMay 30, 20221.0Worst coffee customer experience I’ve had. Simple order of an americano w/ milk & sugar. The worker forgot to add both, when I asked to confirm if she added milk & sugar she lied and said “I believe so”. Should not be that difficult to make 1 coffee. No value of customer services.
- JBJustin blochJan 23, 20194.0Good service, prepared a large to go order ahead of time. Everything was correct
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 5815 S 85th St, Lincoln, NE?
Dunkin' is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery services?
Yes, delivery is available from 5:00 AM to 6:30 PM every day.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service available for convenient ordering.
Are there any nearby places where I can go after grabbing a coffee at Dunkin'?
After visiting Dunkin', you can check out nearby Slim Chickens for southern-style chicken, The Mercato public market for variety shopping, or Lazlos Brewery & Grill for an American brewery experience.
Is there a gym near Dunkin' where I can work out before or after my visit?
Yes, Snap Fitness and Tiger Rock Academy of Lincoln Nebraska, as well as GoodLife Cyclery, are gyms located near Dunkin' where you can exercise.
Are there nearby services like car washes or gas stations close to Dunkin'?
Yes, nearby are Russell Speeder’s Car Wash, Kevins Car Wash Lincol, and Shell Speedee Mart, which offers gas, convenience store items, and oil change services.
Does Dunkin' offer any seasonal or special drinks currently?
Yes, during the holiday season, Dunkin' offers new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I contact Dunkin' at 5815 S 85th St in Lincoln for any inquiries?
You can reach Dunkin' by phone at +1 402-420-1504.