Dairy Queen Grill & Chill

3.9
576 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8510 Bowman Dr, Lincoln, NE
68526-6039, United States

Hours

Reviews

3.9
576 reviews
5 stars
258
4 stars
159
3 stars
67
2 stars
38
1 star
54

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed the food, others complained about poor quality, including melted ice cream and unsatisfactory meal portions.

Cleanliness

Several reviews highlighted concerns about cleanliness in the dining area and food preparation practices.

Speed of Service

Customers frequently noted long wait times for orders, especially during busy periods, impacting their overall experience.
  • PM
    patrick M
    Oct 12, 2025
    2.0
    Food was incorrect and not worth the cost, dinning area was dirty (around the seats was icky and the lights has crap and bugs in them). They should stick to ice-cream.
  • PJ
    P.J. Jensen
    Sep 26, 2025
    5.0
    Unequaled flavored dessert selections. Selections completed correctly each time. Very tight on the parking but the flavors are always great and rotating!!
  • SD
    Stephany DeGarmo
    Sep 22, 2025
    5.0
    Great place for great treats even love the food
  • ST
    Star T
    Aug 26, 2025
    1.0
    Last night was the second time they got my daughters order wrong 😒 people its not that hard to read an order "no bun, no tomatoes, extra lettuce, onions, and bacon" like 🤷🏽‍♀️ yall really need to hire better staff or retrain them to read
  • KJ
    Krystal Johnson
    Aug 11, 2025
    1.0
    I absolutely love Dairy Queen’s blizzards, they are the perfect treat to a hot summer day. But when my fiance and I walked in today for lunch the manager (KiKi) just kept giving us dirty looks. We did NOT feel welcome at all. And then a few years ago the same manager pulled boyfriend to the side and made very rude comments about my weight.. No matter what location she is at I do not feel welcome.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lincoln?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill located in Lincoln accessible for families with children?

Yes, the location is family-friendly and offers booster seats, high chairs, and welcomes children.