Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
415 reviews
5 stars
186
4 stars
88
3 stars
51
2 stars
26
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and order inaccuracies, leading to a frustrating experience.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Mixed Experiences
While some customers enjoyed their ice cream and found the location convenient, others expressed disappointment with their overall experience.
- JSJoni SchmidtDec 22, 20251.0Awful. Watched food being made hamburger microwaved. Waited in drive thru for 30 minutes. Not impressed
- HHHannahDec 19, 20251.0whoever is on ice cream cake duty at this location needs retrained. i have never purchased an ice cream cake with little to no fudge or crunch filling in the center. very disappointing especially after the $35 price tag. i would like a manager to contact me regarding a refund as this is incredibly disappointing
- GGGavinator365Nov 2, 20251.0couldn’t ask for worse service. went in at 8:45pm and sat tgeee for 10 minutes on end. not a single word from them. and as i drive away i look at the window and see a middle finger. very disappointed
- UDUyen DoOct 13, 20251.0We ordered 1 hamburger,french fried, a drink, ranch and 1 ice cream, the girl at the drivethru window should give us back our change $7 something but she just gave us $5 and say nothing, nothing explained ,so we know something not right and my husband said to the girl that there is still more $2 that you should give me she said “ let me ask my manager “ . ???? What ??? And explain that they short in $1 bill. Which is ok but they should explain that to us instead of keep silent acting like they gave us all enough change!!! Lucky us that we recognize there is missing bill because sometimes we not look at what they give us back!!!! PLUS we asked for ranch to go with the burger, she gave us a small container of ranch with not even half of the small cup!???? Very disappointed!Too bad customer service
- RMRich MaiOct 6, 20254.0Could careless about people inside. Care more about people in drive thru
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill at 850 Fallbrook Blvd offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the operating hours for Dairy Queen Grill & Chill in Lincoln, NE?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:30 PM every day of the week.
Is Dairy Queen Grill & Chill equipped for families with children?
Yes, the location provides family-friendly services including booster seats, high chairs, seating, and is good for kids.
Does this Dairy Queen have wheelchair accessibility and restrooms?
Yes, it is wheelchair accessible and has restrooms available for customers.
Can customers use drive-thru and order online at Dairy Queen Grill & Chill?
Yes, this Dairy Queen has a drive-thru and offers mobile ordering and rewards via their app.
What are some of the signature menu items at this Dairy Queen location?
Signature items include Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating for customers.
What is a convenient nearby coffee shop where I can go before or after visiting Dairy Queen Grill & Chill?
Scooter's Coffee is a nearby coffee shop where you can enjoy coffee or bakery items before or after your visit to Dairy Queen.
Are there any supermarkets near Dairy Queen Grill & Chill for convenient grocery shopping?
Yes, Super Saver and Super Saver At Fallbrook are nearby supermarkets where you can shop for groceries, pharmacy items, and more.
What health and medical facilities are located near Dairy Queen Grill & Chill?
Nearby health facilities include FYZICAL Therapy & Balance Centers, Lincoln Eye & Laser Institute, Fallbrook Family Health Center, and Jorgensen Physical Therapy Group.