Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
413 reviews
5 stars
185
4 stars
88
3 stars
51
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Numerous complaints about cold, poorly prepared food and incorrect orders were noted.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Drive-Thru Issues
Customers expressed frustration with drive-thru service, including long waits and incorrect orders.
Positive Experiences
Some customers praised specific employees for their friendly service and noted good experiences with ice cream.
- GGGavinator365Nov 2, 20251.0couldn’t ask for worse service. went in at 8:45pm and sat tgeee for 10 minutes on end. not a single word from them. and as i drive away i look at the window and see a middle finger. very disappointed
- UDUyen DoOct 13, 20251.0We ordered 1 hamburger,french fried, a drink, ranch and 1 ice cream, the girl at the drivethru window should give us back our change $7 something but she just gave us $5 and say nothing, nothing explained ,so we know something not right and my husband said to the girl that there is still more $2 that you should give me she said “ let me ask my manager “ . ???? What ??? And explain that they short in $1 bill. Which is ok but they should explain that to us instead of keep silent acting like they gave us all enough change!!! Lucky us that we recognize there is missing bill because sometimes we not look at what they give us back!!!! PLUS we asked for ranch to go with the burger, she gave us a small container of ranch with not even half of the small cup!???? Very disappointed!Too bad customer service
- RMRich MaiOct 6, 20254.0Could careless about people inside. Care more about people in drive thru
- NSNina SSep 9, 20251.0How do u not have ice cream when your a literally an ice cream place. On top of that, when u tell ppl u don’t have ice cream on the drive thru, u still have to sit in line and wait because you can’t go around. What a joke of an establishment . I’ll never be back.
- RRRose ReaganSep 3, 20251.0The employees weren't wearing gloves, didn't flip the blizzard or wipe it off so it dripped all down my door on both the in and outside, and the ranch for my chicken tenders was partially curdled. When I called about these issues just to let the manager know it was an issue "Travis" the manager on duty, from what I was told, didn't know what curdled meant and ignored the second part of me stating the ranch was bad. He asked if I was having a bad day and tried to place it on me. He then said I didn't have to be mean. I told him a food manager should know what curdled means (especially when you deal with dairy!). He started saying they could have accommodated me. I tried to tell him before that, that I was only trying to inform him of issues so it could get fixed as they are health code violations for gloves and serving bad product but he cut me off and focused only on the curdled bit and me being "mean". I hung up as I've been in the food industry for 12 years, and arguing with managers like him is useless if they won't listen. Definitely won't be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill at 850 Fallbrook Blvd offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the operating hours for Dairy Queen Grill & Chill in Lincoln, NE?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:30 PM every day of the week.
Is Dairy Queen Grill & Chill equipped for families with children?
Yes, the location provides family-friendly services including booster seats, high chairs, seating, and is good for kids.
Does this Dairy Queen have wheelchair accessibility and restrooms?
Yes, it is wheelchair accessible and has restrooms available for customers.
Can customers use drive-thru and order online at Dairy Queen Grill & Chill?
Yes, this Dairy Queen has a drive-thru and offers mobile ordering and rewards via their app.
What are some of the signature menu items at this Dairy Queen location?
Signature items include Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating for customers.
What is a convenient nearby coffee shop where I can go before or after visiting Dairy Queen Grill & Chill?
Scooter's Coffee is a nearby coffee shop where you can enjoy coffee or bakery items before or after your visit to Dairy Queen.
Are there any supermarkets near Dairy Queen Grill & Chill for convenient grocery shopping?
Yes, Super Saver and Super Saver At Fallbrook are nearby supermarkets where you can shop for groceries, pharmacy items, and more.
What health and medical facilities are located near Dairy Queen Grill & Chill?
Nearby health facilities include FYZICAL Therapy & Balance Centers, Lincoln Eye & Laser Institute, Fallbrook Family Health Center, and Jorgensen Physical Therapy Group.