Dairy Queen Grill & Chill

Reviews

• RC

  Rocky Chavez

  Feb 27, 2026
  1.0
  I placed a cake order in advance for pickup on February 14 at 12:00 PM. When I arrived at the scheduled pickup time, the cake was not ready. I was informed by the manager that they no longer have someone on site to make cakes and that the order had been overlooked. As a result, I left empty-handed at 12:00 PM — with a birthday party starting at 12:30 PM. I had to rush elsewhere at the last minute to purchase a cake, which was extremely stressful and a major inconvenience. What was most disappointing was the lack of ownership or meaningful apology from the manager. No alternatives were offered, and there didn’t seem to be any urgency to help resolve the situation. Ordering ahead is supposed to prevent exactly this type of issue. Unfortunately, this experience fell far below expectations and created unnecessary stress on an important day.
• BB

  Benjamin Broxterman

  Feb 22, 2026
  1.0
  Easily the worst DQ in town in terms of what they have. Every other time I come here "we don't have that we are out of stock" literally a coin flip. Absolutely ridiculous. Will not return
• JS

  Jody Schrage

  Feb 15, 2026
  3.0
  We went to get a blizzard and use the $1.99 for a blizzard if you buy a blizzard. We'll, we were disappointed in that the blizzards were not a full cup. Then they just took $1.99 off the bill. We ordered medium blizzards so instead of being $5.99 + 1.99 = 7.98. We were charged $5.99 + 5.99 = 11.98 - 1.99 = $9.99. I know it's only $2, but it's the principle of it.
• CM

  Carlos Mart

  Feb 14, 2026
  1.0
  Fatal service.
• MI

  Madison Ivie

  Feb 8, 2026
  1.0
  i am extremely disappointed with this location. i come to this one all the time because its near my house. i went there february 7th and asked/ordered a crunch cone blizzard. they seemed like they didn’t know what they were talking about, but Savannah the cashier assured me they could make it for me. When i received my blizzard it was a cookie dough, with caramel drizzle blizzard and not even remotely what i asked for. which i found extremely odd because i have previously gotten a crunch cone blizzard from this location before with no issues. i ate one bite and ended up going back up there to ask for it to be made correctly. savannah was extremely unhelpful and said they wouldn’t remake it for me. not only did they not help but i received rude and smug looks from her, but also the girl with purple hair making the ice cream in the back. they did not even offer a refund or a replacement. the ironic thing is i went to the dairy queen on leighton today, asked for the same exact thing from them and got it made correctly with no issues at all! (the picture below is what my blizzard was supposed to look like)

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