Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
611 reviews
5 stars
257
4 stars
171
3 stars
79
2 stars
17
1 star
87
RC
Rocky Chavez
Feb 27, 2026
1.0
I placed a cake order in advance for pickup on February 14 at 12:00 PM. When I arrived at the scheduled pickup time, the cake was not ready. I was informed by the manager that they no longer have someone on site to make cakes and that the order had been overlooked.
As a result, I left empty-handed at 12:00 PM — with a birthday party starting at 12:30 PM. I had to rush elsewhere at the last minute to purchase a cake, which was extremely stressful and a major inconvenience.
What was most disappointing was the lack of ownership or meaningful apology from the manager. No alternatives were offered, and there didn’t seem to be any urgency to help resolve the situation.
Ordering ahead is supposed to prevent exactly this type of issue. Unfortunately, this experience fell far below expectations and created unnecessary stress on an important day.
BB
Benjamin Broxterman
Feb 22, 2026
1.0
Easily the worst DQ in town in terms of what they have. Every other time I come here "we don't have that we are out of stock" literally a coin flip. Absolutely ridiculous. Will not return
JS
Jody Schrage
Feb 15, 2026
3.0
We went to get a blizzard and use the $1.99 for a blizzard if you buy a blizzard. We'll, we were disappointed in that the blizzards were not a full cup. Then they just took $1.99 off the bill. We ordered medium blizzards so instead of being $5.99 + 1.99 = 7.98. We were charged $5.99 + 5.99 = 11.98 - 1.99 = $9.99. I know it's only $2, but it's the principle of it.
CM
Carlos Mart
Feb 14, 2026
1.0
Fatal service.
MI
Madison Ivie
Feb 8, 2026
1.0
i am extremely disappointed with this location. i come to this one all the time because its near my house. i went there february 7th and asked/ordered a crunch cone blizzard. they seemed like they didn’t know what they were talking about, but Savannah the cashier assured me they could make it for me. When i received my blizzard it was a cookie dough, with caramel drizzle blizzard and not even remotely what i asked for. which i found extremely odd because i have previously gotten a crunch cone blizzard from this location before with no issues.
i ate one bite and ended up going back up there to ask for it to be made correctly. savannah was extremely unhelpful and said they wouldn’t remake it for me. not only did they not help but i received rude and smug looks from her, but also the girl with purple hair making the ice cream in the back. they did not even offer a refund or a replacement.
the ironic thing is i went to the dairy queen on leighton today, asked for the same exact thing from them and got it made correctly with no issues at all!
(the picture below is what my blizzard was supposed to look like)
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer drive-thru and family-friendly services?
Yes, Dairy Queen Grill & Chill provides a drive-thru, is family-friendly, and offers booster seats, high chairs, outdoor seating, and restrooms.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5545 S 16th Street, Lincoln, NE 68512, USA.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/43001/.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places to visit include Scooter's Coffeehouse for coffee, Snap Fitness for workouts, and KidsPark daycare/preschool if you have children.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Goodcents sandwich shop, Culver’s burger restaurant, and CheeseSteak Grille for American fast food.
How can I easily get to Dairy Queen Grill & Chill using nearby services?
Dairy Queen Grill & Chill is conveniently located near Stop 'N Shop convenience store and Phillips 66 Gas station, making it easy to refuel and shop while visiting.
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