Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
604 reviews
5 stars
257
4 stars
169
3 stars
78
2 stars
17
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer service experiences.
Product Availability
Many reviews mentioned that staple items like bananas for banana splits were frequently unavailable.
Food Quality
Customers expressed disappointment with food quality, including cold items and incorrect orders, although some enjoyed the ice cream.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions and a chaotic atmosphere.
- JHJill Hull5 days ago1.0This Dairy Queen barely puts any mix ins in the blizzards. It is disappointing to get home after spending money for a treat and only find one or two pieces of candy. The other DQs in town do a MUCH better job… is there some sort of standard that could be retrained at this location??
- BHBen HDec 24, 20253.0The last couple times I ordered a banana split they said they don't have bananas. So I got a oreo blizzard with barely 1 oreo in the entire thing. 3 stars for their butterfinger blizzard.
- RJrebecca jeffersDec 20, 20251.0They never have bananas at this location. We went later at night and had to wait several minutes for the teen boy to come out from the back. My husband had to yell really loud to see if anyone was even there. I have been here with my family 5 times in the last 30 days and not able to get a banana split which is a staple menu item for any dairy Queen. So good luck if you go here.
- DPDave PekarekDec 14, 20253.0$20 for 3 medium blizzards was kind of surprising. Costco was out of ice cream so, DQ equivalent to 7 Carmel fudge brownie sundaes there. Guess I’m spoiled.
- AMAdam MillerNov 7, 20254.0Go through the drive thru. Never had problems there but going in is like they never knew you could. Ice cream only though, food is not good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer drive-thru and family-friendly services?
Yes, Dairy Queen Grill & Chill provides a drive-thru, is family-friendly, and offers booster seats, high chairs, outdoor seating, and restrooms.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5545 S 16th Street, Lincoln, NE 68512, USA.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/43001/.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places to visit include Scooter's Coffeehouse for coffee, Snap Fitness for workouts, and KidsPark daycare/preschool if you have children.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Goodcents sandwich shop, Culver’s burger restaurant, and CheeseSteak Grille for American fast food.
How can I easily get to Dairy Queen Grill & Chill using nearby services?
Dairy Queen Grill & Chill is conveniently located near Stop 'N Shop convenience store and Phillips 66 Gas station, making it easy to refuel and shop while visiting.