Numerous customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with order management and staffing.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, undercooked items, and high prices relative to quality.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and unpleasant odors in the restaurant.
Staff Attitude
Mixed feedback on staff demeanor; some customers praised friendly service, while others reported rudeness and lack of professionalism.
ME
Mr. Watson - Sparrow Express
5 days ago
5.0
Amazing customer service, excellent food quality and beyond expectations in nearly every other category! Would recommend, for anyone looking for a great price, quick in and out and exceptionally friendly staff! Been here twice while our business truck is being fixed and has exceeded my marks in every regard ! 👌😀
AR
Angela R
Dec 14, 2025
3.0
Got blizzards they were 60% unmixed vanilla ice cream and 40% lightly mixed toppings...the flavored part was ok but not a big fan of just vanilla ice cream...I wouldn't call it a blizzard I'd calling vanilla ice cream with light toppings
DG
Daniel Grisso
Dec 8, 2025
4.0
The seven dollar meal deal was pretty good.I kind of enjoyed it though.I think it could have had a little bit more of the onions on it.
DK
denice korcal
Nov 25, 2025
4.0
Decent burgers and cheese curds.
LN
linda nielsen
Nov 18, 2025
4.0
We ordered online and it wasn't ready when we got there. There wasn't a worker at the cash register, had to wait to talk to someone. Wondered if not enough workers on duty. Our hamburgers were barely warm, but tasted good. The strawberry shakes were the best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 2633 Whitehead Dr, Lincoln, NE 68521-8964, United States.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is the restaurant family-friendly and accessible for children?
Yes, the location welcomes families and children, provides high chairs and booster seats, and has a family-friendly environment.
Are seating and outdoor seating available at this Dairy Queen?
Yes, both indoor seating and outdoor seating are available for customers.
Does Dairy Queen Grill & Chill have amenities like WiFi and restrooms?
Yes, it features free WiFi and restroom facilities for customer use.
How can I order from Dairy Queen Grill & Chill ahead of time?
You can place orders for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/41033/.
What nearby hotels can guests visit when coming to Dairy Queen Grill & Chill?
Nearby hotels include AmericInn by Wyndham Lincoln North, Motel 6 Lincoln, and Red Roof Inn, making it convenient for visitors staying overnight.
What automotive services are located near Dairy Queen Grill & Chill?
Nearby automotive services include Drive Fast USA, Lexus of Lincoln, Anderson Mazda of Lincoln, and several other car dealers and repair shops, useful for customers needing vehicle assistance.
Are there entertainment options near Dairy Queen Grill & Chill?
Yes, Laser Tag and Arcade of Lincoln offers fun entertainment nearby, providing a good activity before or after your visit to Dairy Queen.