Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
783 reviews
5 stars
361
4 stars
219
3 stars
76
2 stars
45
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders, undercooked items, and poor food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the service issues, some customers praised individual staff members for their friendliness and helpfulness, highlighting a few positive interactions.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, suggesting a perception of poor value.
- LNlinda nielsen6 days ago4.0We ordered online and it wasn't ready when we got there. There wasn't a worker at the cash register, had to wait to talk to someone. Wondered if not enough workers on duty. Our hamburgers were barely warm, but tasted good. The strawberry shakes were the best.
- NNNickNov 13, 20251.0Slowest DQ in town, takes 15 minutes to get order, I have tried different times for lunch ( as DQ is my favorite, 12-2 pm ALWAYS pull forward and wait. Its ran by young ppl who have no concept of "lunch break" I guess arby's will be getting my money from here on out.
- TMTerry MenoskyOct 11, 20254.0Food came out hot and fresh. Staff was nice enough, but seemed like they didn't want to be there. Also, the building had a weird smell, I couldn't place it. Mold, water backup? It was outside and inside the building. And wasn't just the general area, because we stayed in the hotel next door.
- PPPatrick PriorAug 16, 20251.0They gave me the wrong order, then made it correctly, but the blizzards were melted. They don't know how to prioritize orders in the order they come in. Didn't call out any order numbers or names when the orders were ready. Other people around had similar issues.
- GGGame GuyJun 23, 20255.0Great experience; the blizzards tasted great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 2633 Whitehead Dr, Lincoln, NE 68521-8964, United States.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is the restaurant family-friendly and accessible for children?
Yes, the location welcomes families and children, provides high chairs and booster seats, and has a family-friendly environment.
Are seating and outdoor seating available at this Dairy Queen?
Yes, both indoor seating and outdoor seating are available for customers.
Does Dairy Queen Grill & Chill have amenities like WiFi and restrooms?
Yes, it features free WiFi and restroom facilities for customer use.
How can I order from Dairy Queen Grill & Chill ahead of time?
You can place orders for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/41033/.
What nearby hotels can guests visit when coming to Dairy Queen Grill & Chill?
Nearby hotels include AmericInn by Wyndham Lincoln North, Motel 6 Lincoln, and Red Roof Inn, making it convenient for visitors staying overnight.
What automotive services are located near Dairy Queen Grill & Chill?
Nearby automotive services include Drive Fast USA, Lexus of Lincoln, Anderson Mazda of Lincoln, and several other car dealers and repair shops, useful for customers needing vehicle assistance.
Are there entertainment options near Dairy Queen Grill & Chill?
Yes, Laser Tag and Arcade of Lincoln offers fun entertainment nearby, providing a good activity before or after your visit to Dairy Queen.