Dairy Queen Grill & Chill

4.0
602 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
760 W O St, Lincoln, NE
68528-1315, United States

Hours

Reviews

4.0
602 reviews
5 stars
293
4 stars
167
3 stars
58
2 stars
30
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, although some reported issues with specific items being cold or incorrect.

Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness and Atmosphere

The restaurant was often described as clean and well-kept, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that it was too high for the value received.
  • JM
    Just Me
    5 days ago
    4.0
    It was good.
  • RJ
    Roger Jaswal
    Dec 29, 2025
    5.0
    Great experience Food was tasty and delivered quickly
  • JS
    Jody Schrage
    Dec 11, 2025
    4.0
    Stopped by for a quick lunch. Got the $7 deal. Cheeseburger, fries, drink and sundae. It was great.
  • DD
    Diane Duren
    Nov 2, 2025
    2.0
    Manager on duty on 11-2-25 (afternoon) sent everyone home because they weren't busy, she was telling everyone. She had a terrible attitude and was yelling. She locked both doors so nobody could come inside, but then none of us could exit. The gentleman ahead of us called her out on locking the doors as he said he was on fire dept. She got all upset and started yelling at him as he walked out the door. It was very awkward and strained for us, and we felt sorry for the other employees as she treated them terrible.
  • ZW
    Zander Ways-Bothe
    Aug 30, 2025
    1.0
    They forgot one sauce and the manager lost her marbles saying “I’m the manager I put the sauce in the box” even tho it wasn’t there and she tried to make me pay twice for one sauce luckily a crew member employee finally gave me my sauce i thanked her and left. Food is always pretty good but management not so much.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries. Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.

What are the regular operating hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Wednesday and Sunday from 10:30 AM to 9:30 PM, and Thursday through Saturday from 10:30 AM to 10:00 PM.