Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
597 reviews
5 stars
290
4 stars
165
3 stars
58
2 stars
30
1 star
54
What are people saying?
AI-generated from recent customer reviews
Management Issues
Several customers reported poor management behavior, including rude attitudes and unprofessional conduct from managers.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, leading to long wait times for orders.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with burgers and blizzards.
Staff Friendliness
Despite some negative experiences, many reviews highlighted friendly and courteous staff, contributing positively to the overall atmosphere.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
- DDDiane DurenNov 2, 20252.0Manager on duty on 11-2-25 (afternoon) sent everyone home because they weren't busy, she was telling everyone. She had a terrible attitude and was yelling. She locked both doors so nobody could come inside, but then none of us could exit. The gentleman ahead of us called her out on locking the doors as he said he was on fire dept. She got all upset and started yelling at him as he walked out the door. It was very awkward and strained for us, and we felt sorry for the other employees as she treated them terrible.
- ZWZander Ways-BotheAug 30, 20251.0They forgot one sauce and the manager lost her marbles saying “I’m the manager I put the sauce in the box” even tho it wasn’t there and she tried to make me pay twice for one sauce luckily a crew member employee finally gave me my sauce i thanked her and left. Food is always pretty good but management not so much.
- ISIsmael SantiagoJul 1, 20251.0Asked, waited, never got my order.
- PFPerry FrankJun 28, 20255.0Great
- JCJuniora CrewsJun 22, 20251.0I ordered a small ice cream cone and a small water, the kid tried to charge me almost $8.00 - after I expressed my concern about the price, he admitted he must have rung it up wrong. I wonder how many mistakes he makes that people just accept and get ripped off 🤔
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries. Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Wednesday and Sunday from 10:30 AM to 9:30 PM, and Thursday through Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025, for holidays.
What amenities does Dairy Queen Grill & Chill provide for families and children?
The location offers booster seats, high chairs, is family-friendly and welcomes children. It also provides restrooms and wheelchair accessibility.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, Dairy Queen Grill & Chill features a drive-thru service and supports mobile ordering and rewards via their app.
Is there seating and Wi-Fi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers seating and free Wi-Fi for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 760 W O St, Lincoln, NE 68528-1315, United States.
Are there any nearby fast-food options close to Dairy Queen Grill & Chill?
Yes, Popeyes® Louisiana Kitchen and Runza Restaurants are nearby, providing more fast-food choices for visitors in the area.
What nearby amenities can help customers find parking when visiting Dairy Queen Grill & Chill?
Blue 3 Garage is a nearby parking facility that customers can use when visiting Dairy Queen Grill & Chill.
Can customers combine a visit to Dairy Queen Grill & Chill with other activities nearby?
Yes, customers can visit HOTWORX - Lincoln, NE - Downtown-Railyard for gym or yoga activities, or stop by Super Wash car wash for automotive services before or after enjoying treats at Dairy Queen.