Customers generally enjoyed the food, particularly the ice cream and burgers, although some reported issues with specific items being cold or incorrect.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.
Cleanliness and Atmosphere
The restaurant was often described as clean and well-kept, contributing positively to the overall dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling that it was too high for the value received.
JM
Just Me
5 days ago
4.0
It was good.
RJ
Roger Jaswal
Dec 29, 2025
5.0
Great experience
Food was tasty and delivered quickly
JS
Jody Schrage
Dec 11, 2025
4.0
Stopped by for a quick lunch. Got the $7 deal. Cheeseburger, fries, drink and sundae. It was great.
DD
Diane Duren
Nov 2, 2025
2.0
Manager on duty on 11-2-25 (afternoon) sent everyone home because they weren't busy, she was telling everyone. She had a terrible attitude and was yelling. She locked both doors so nobody could come inside, but then none of us could exit. The gentleman ahead of us called her out on locking the doors as he said he was on fire dept. She got all upset and started yelling at him as he walked out the door. It was very awkward and strained for us, and we felt sorry for the other employees as she treated them terrible.
ZW
Zander Ways-Bothe
Aug 30, 2025
1.0
They forgot one sauce and the manager lost her marbles saying “I’m the manager I put the sauce in the box” even tho it wasn’t there and she tried to make me pay twice for one sauce luckily a crew member employee finally gave me my sauce i thanked her and left. Food is always pretty good but management not so much.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries. Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Wednesday and Sunday from 10:30 AM to 9:30 PM, and Thursday through Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025, for holidays.
What amenities does Dairy Queen Grill & Chill provide for families and children?
The location offers booster seats, high chairs, is family-friendly and welcomes children. It also provides restrooms and wheelchair accessibility.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, Dairy Queen Grill & Chill features a drive-thru service and supports mobile ordering and rewards via their app.
Is there seating and Wi-Fi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers seating and free Wi-Fi for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 760 W O St, Lincoln, NE 68528-1315, United States.
Are there any nearby fast-food options close to Dairy Queen Grill & Chill?
Yes, Popeyes® Louisiana Kitchen and Runza Restaurants are nearby, providing more fast-food choices for visitors in the area.
What nearby amenities can help customers find parking when visiting Dairy Queen Grill & Chill?
Blue 3 Garage is a nearby parking facility that customers can use when visiting Dairy Queen Grill & Chill.
Can customers combine a visit to Dairy Queen Grill & Chill with other activities nearby?
Yes, customers can visit HOTWORX - Lincoln, NE - Downtown-Railyard for gym or yoga activities, or stop by Super Wash car wash for automotive services before or after enjoying treats at Dairy Queen.