Chipotle Mexican Grill

2.8
320 reviews
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About

Mexican Restaurant
Chipotle 27th & Superior is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4465 N 27th St, Lincoln, NE
68521, United States

Hours

Reviews

2.8
320 reviews
5 stars
98
4 stars
36
3 stars
16
2 stars
29
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for being friendly and efficient, while others report rudeness and poor communication.

Food Quality

Food quality is inconsistent, with reports of undercooked items, stale ingredients, and missing components in orders.

Cleanliness

The restaurant often appears dirty, with overflowing trash cans and unclean tables, leading to negative dining experiences.

Order Accuracy

Many customers report frequent mistakes with their orders, including missing items and incorrect preparations.

Pricing Concerns

Customers express dissatisfaction with high prices relative to portion sizes and food quality.
  • YG
    Yeni Gomez
    2 days ago
    1.0
    ake out | Dinner very rude manager, she was all prideful and unprofessional, started to respond to me in a disrespectful manner. I went there bc chipotle is my favorite place to go after work. I started to order and she looked at me with a dirty look and whispered something onto her coworkers ear and started laughing at me. I don’t know how places like that can hire someone so unprofessional and prideful. I will be no longer getting food from there and I will tell my peers to not go to that chipotle no more. I was a loyal customer but because of that I will no longer be going there. Do a better job finding better staff.
  • RS
    RayNiece Stewart
    Nov 3, 2025
    2.0
    The woman behind the register was rude and delusional and decided to make my visit unpleasant
  • CK
    Corinne Kapsner
    Oct 15, 2025
    5.0
    We we traveling through NE on our way to CO and stopped here for dinner. When I walked in I was the only person there at the time. My husband has celiac disease. I let them know that so they could wash their hand and change gloves. Eric was the employee helping me. He seemed unsure of what to do exactly. He looked over his shoulder and Melanie and was double checking what to do. She explained what to do and let me tell you it is above and beyond what any other Chipotle I have been to has done. She had him switch out the utensils of the items we were gonna use on the hot side and pull out new containers of the stuff we were gonna use on the cold side. I appreciate the time and effort given by both Melanie and Eric! It was a great experience!
  • GG
    Gabriel Garcia
    Oct 12, 2025
    1.0
    There’s a short manager at this place whose talent seems to be making customers regret walking in. If you want to experience service with a side of attitude, wait until she’s around. She acts like the fact she hates her job is your fault and won’t miss a chance to take it out on you. The portions they serve are laughably small, leaving you wondering if it’s a joke. To top it off, I actually saw her sneeze all over the food—completely disgusting. Unless you enjoy dining in a hostile and unsanitary place, find somewhere else.
  • RB
    RALYNN BLUMANTHAL
    Oct 5, 2025
    5.0
    Ohh, it's so good in the smoked Tabasco. Goes with it so well

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 27th & Superior in Lincoln, NE?

Chipotle Mexican Grill at 27th & Superior in Lincoln, NE is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Lincoln, NE?

The Chipotle Mexican Grill is located at 4465 N 27th St, Lancaster, Lincoln, NE 68521, USA.