Chipotle 27th & Superior is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude staff, poor service, and unprofessional behavior from management.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, stale ingredients, and food safety concerns.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned the restaurant's cleanliness, with complaints about dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and enjoyed their meals, indicating occasional positive experiences.
DA
Dylan Andelt
2 days ago
2.0
Arrived when they opened and they didn't have food ready for almost 20 min after opening. I asked for queso on the side and they put it on my food(not the end of the world). Staff didn't seem to have a sense of urgency about anything. Otherwise place was very clean and the food tasted good.
VO
Vazillas O
Dec 12, 2025
1.0
Smallest bowl Ive ever had. Tipped almost $4 on a mobile order pickup. I come here often this was one of the most disappointing experiences. 12/11/25 dinner time
RR
Riley Robbins
Dec 7, 2025
1.0
Double protein is less than a single serving at any other location and my friend threw up after eating here
LM
Laura M
Dec 3, 2025
1.0
This place has a low rating because of the service. My burrito was half the size of normal burritos for the same price. The staff were rude and did not even provide utensils.
I would suggest Panda Express over this place
YG
Yeni Gomez
Nov 22, 2025
1.0
ake out | Dinner
very rude manager, she was all prideful and unprofessional, started to respond to me in a disrespectful manner. I went there bc chipotle is my favorite place to go after work. I started to order and she looked at me with a dirty look and whispered something onto her coworkers ear and started laughing at me. I don’t know how places like that can hire someone so unprofessional and prideful. I will be no longer getting food from there and I will tell my peers to not go to that chipotle no more. I was a loyal customer but because of that I will no longer be going there. Do a better job finding better staff.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 27th & Superior in Lincoln, NE?
Chipotle Mexican Grill at 27th & Superior in Lincoln, NE is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lincoln, NE?
The Chipotle Mexican Grill is located at 4465 N 27th St, Lancaster, Lincoln, NE 68521, USA.
What type of food does Chipotle Mexican Grill serve at this location?
This Chipotle location serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
How can I order food online from Chipotle Mexican Grill 27th & Superior?
You can order online using their official order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle offer a rewards program to earn free food?
Yes, customers can sign up for the Chipotle Rewards program to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill at 27th & Superior via email or phone?
You can contact this location by email at NE.4276.27thSuperior@chipotle.com or by phone at +1 531-248-4839.
What are some nearby dining options near Chipotle Mexican Grill on 27th & Superior?
Nearby dining options include IHOP for breakfast and brunch, NASCAR Refuel Tenders & Burgers, Panera Bread for salads and sandwiches, Blessing Thai Restaurant, Valentino's pizza and Italian restaurant, and Asian Cafe for Chinese cuisine, all within close proximity.
Are there nearby services where I can do laundry or get a car wash near Chipotle?
Yes, nearby services include Princess Laundry for laundromat and dry cleaning, and Superior Wash for car wash services.
What nearby stores and shops can customers visit before or after eating at Chipotle 27th & Superior?
Customers can visit Simply Amaizen Popcorn and Snacks for desserts, Rent-A-Center for electronics rentals, Verizon for mobile phone services, and Shred Nations for shredding and business services near Chipotle.
Can customers find wellness and beauty services close to Chipotle Mexican Grill?
Yes, nearby wellness and beauty options include H Massage for massage therapy, Robersy's Beauty Salon, and Classy Nails by Jenny for nail and beauty care.