Chipotle Lincoln O-Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, trash overflowing, and unsanitary conditions in both the dining area and kitchen.
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, indicating a significant problem with customer service and staff attitude.
Portion Sizes
Many reviews mentioned that portion sizes have decreased, with customers feeling shortchanged on meat and other ingredients, leading to dissatisfaction.
Online Ordering Problems
Several customers expressed frustration with the online ordering system, citing issues with incorrect orders, lack of options for customization, and the restaurant's preference for online orders over in-person service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold meals, stale chips, and overall inconsistency in food preparation.
CW
Cohen Wilken
1 day ago
1.0
I came into chipotle And ordered my food as usual it wasn’t paying attention. I got back out to the car And shook it up, and there was basically no food in my chipotle that I paid for
VW
Vincent Wheatley
Nov 11, 2025
1.0
This location just switched to all digital which is frustrating if you're just trying to grab lunch or dinner on your way home.
JB
Jer Bi
Nov 11, 2025
1.0
Mobile only now. Came for the Veterans Day special, and was greeted with a sign stating NO indoor seating, service, or ordering available. Veterans Day special not available on mobile, so, to QDOBA across the street we go.
GP
geebee public
Nov 7, 2025
1.0
Delivered our $150 lunch order to the grass outside our building didn’t even bother to go inside. The building. Much less bring it to the reception desk.
JJ
Judith Sharp (judy)
Oct 23, 2025
2.0
We had to do online ordering in the store I didn't get exactly what I wanted and I'm a small portioned eater so I love to add more meat but less other items. Wasn't very good for picky eaters
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Lincoln O-Street?
Chipotle Mexican Grill on Lincoln O-Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lincoln, NE?
Chipotle Mexican Grill is located at 6005 O St, Lancaster, Lincoln, NE 68510, US.
What types of food and menu options does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill provide pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill Lincoln O-Street?
You can order online via their website at https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill Lincoln O-Street have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Can I contact Chipotle Mexican Grill Lincoln O-Street via email or phone?
Yes, you can email them at ne.2006.LincolnOSt@chipotle.com or call +1 402-327-2778.
What nearby attractions can I visit before or after dining at Chipotle Mexican Grill?
Nearby, you can visit Gateway Mall for shopping and entertainment, or treat yourself to desserts at Crumbl Cookies and Crumbl - North Lincoln.
Are there any fitness or wellness facilities near Chipotle Mexican Grill Lincoln O-Street?
Yes, you can visit Longoria's Tactical Martial Arts for fitness training or Massage Envy - O Street for massage and skincare services nearby.
Which grocery stores are located near Chipotle Mexican Grill Lincoln O-Street for convenient shopping?
Whole Foods Market and Cash Wa Lincoln are nearby grocery stores where you can shop for groceries and other food items.