Chipotle Lincoln O-Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unkempt dining areas being common complaints.
Service Quality
Customers frequently reported issues with service, including rude staff, incorrect orders, and long wait times, contributing to a negative dining experience.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, noting that they have become smaller and inconsistent, especially for online orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold meals, stale chips, and incorrect ingredients in orders.
DS
Danielle Smulling
Dec 20, 2025
1.0
Seriously- this place is gross. The Floor are covered in trash, crumbs, ice, cup lids, plastic ramekins- it’s gross. So we are ordering food and I notice each table is dirty. So politely ask a guy with a check list if someone could clean a table for us. His response is, I have someone out there it’s getting done now. Well is wasn’t so I nicely asked the person who was putting napkins away if she could wipe off a table for us. She was polite and said sure. When I went to get a drink, 2 flavors were out of order, I tried Coke Zero, it was coming out clear, no syrup. I let a person know at the counter (how can they put more syrup out if they don’t know) that employee looked at me like she had zero clue what I was talking about. I got a Diet Coke instead. We sat down to eat….. I start looking around and noticing just how dirty it was. Every table had crap under it. It was nasty. When we went to leave I refilled my drink, still no Coke Zero. Super disappointing
RR
Riley Robbins
Dec 7, 2025
5.0
Amazing location always scooping fair portions and the employees go above and beyond. I eat here nearly every day and have never been disappointed. If I could give them 6 stars I would.
AM
Ava Moffitt
Dec 6, 2025
5.0
the people here are always smiling and are so kind to me, which i haven’t experienced at any other location. they are always incredibly generous with their portions as well. when me and my boyfriend walked in they were cleaning and making the place look nice. i will always keep going back to chipolte!!
OT
Owen Thompson
Dec 4, 2025
1.0
They’re employees are so skilled they can’t even get an online order correct!
CW
Cohen Wilken
Nov 23, 2025
1.0
I came into chipotle And ordered my food as usual it wasn’t paying attention. I got back out to the car And shook it up, and there was basically no food in my chipotle that I paid for
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Lincoln O-Street?
Chipotle Mexican Grill on Lincoln O-Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lincoln, NE?
Chipotle Mexican Grill is located at 6005 O St, Lancaster, Lincoln, NE 68510, US.
What types of food and menu options does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill provide pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill Lincoln O-Street?
You can order online via their website at https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill Lincoln O-Street have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Can I contact Chipotle Mexican Grill Lincoln O-Street via email or phone?
Yes, you can email them at ne.2006.LincolnOSt@chipotle.com or call +1 402-327-2778.
What nearby attractions can I visit before or after dining at Chipotle Mexican Grill?
Nearby, you can visit Gateway Mall for shopping and entertainment, or treat yourself to desserts at Crumbl Cookies and Crumbl - North Lincoln.
Are there any fitness or wellness facilities near Chipotle Mexican Grill Lincoln O-Street?
Yes, you can visit Longoria's Tactical Martial Arts for fitness training or Massage Envy - O Street for massage and skincare services nearby.
Which grocery stores are located near Chipotle Mexican Grill Lincoln O-Street for convenient shopping?
Whole Foods Market and Cash Wa Lincoln are nearby grocery stores where you can shop for groceries and other food items.