Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported slow service and rude interactions.
Food Quality
Food quality varied significantly; while many enjoyed fresh and tasty meals, several customers received cold or poorly prepared items.
Cleanliness Issues
There were reports of cleanliness concerns, including black mold in the soda fountain area, which negatively impacted customer perceptions.
Order Accuracy
Multiple customers experienced issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
RJ
Roger Jaswal
Dec 27, 2025
5.0
Always a good experience
Food is hot and served quickly
CW
Cari Wise
Dec 23, 2025
5.0
⭐⭐⭐⭐⭐
Excellent service. The staff was super accommodating and friendly. My food was fresh and hot, and while I was waiting on potato cakes, every single person who walked by the drive-thru window let me know they were coming out fresh. I think three different employees checked in with me.
That level of communication really stood out and was appreciated. You don’t see that everywhere. Great experience.
CG
Charley Grindeland
Dec 21, 2025
5.0
Josh is holding down the restaurant all by himself. Doing everything including drive through and preparing all the food.
MW
Matthew Wegman
Dec 9, 2025
5.0
I had mobile ordered food to be done at 10 and they had closed up everything for the night and I had to walk through the drive through but they were compassionate and more than willing to hold my food even though I was 10 minutes past close, incredible people.
KC
Kristina Cuda
Nov 21, 2025
5.0
I had a great dine-in experience at Arby’s. Meadow provided quick, friendly, and attentive service. I ordered roast beef and cheddar and asked for it to be doubled, and Meadow handled it perfectly—no mix-ups, and the order was exactly as requested. The roast beef and cheddar was fresh and tasty, and the dining experience was smooth and efficient. I’ll definitely return. Highly recommended for reliable, tasty food when you’re eating in.