D'Leon's is a family-owned Mexican restaurant that started with it's first location on West O as the only 24-hour drive through in Lincoln, Nebraska. Due to the success of the first location, a second location was opened on N 27th Street. This location was the first dine-in/drive-thru location that opened in 2005 that had one simple advantage, patrons were able to sit down and enjoy a meal while it's hot. This location was able to attract more families to stop in because of the dine-in but it also proved a point to all customers that the food is made fresh and all the food no matter what are all family recipes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.