(402) Creamery is a small batch, homemade ice cream company founded in Lincoln, NE. We've been passionately and pridefully crafting ice cream since 2017. Each batch is made by hand using only quality, locally-sourced ingredients. After spending hours perfecting each recipe, we are proud to bring you (and your belly) a delicious experience that can't be found anywhere else. All of our mix-ins and ice cream is homemade in our kitchen in Lincoln, and we currently have 3 scoop shops that offer milkshakes, ice cream flights, and 15+ unique ice cream flavors. 5 of these flavors rotate every month to always bring you something new and exciting. We also proudly offer flavors that are gluten free, dairy free, & vegan!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.