Customers frequently reported issues with food quality, including overcooked, undercooked, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with sticky floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and ice cream, praising specific items like Blizzards and chicken strips.
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Erick Regalado
Dec 21, 2025
1.0
Food was recooked order was messed up asked for a basket with no bread extra fries and got 3 miserable fries in the basket I also orders fry’s and ended up getting a burger which was completely not what I expected they can do better they just don’t want to if you want dairy queen Kearney ne is better
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JON REED
Dec 20, 2025
1.0
Our food was over cooked and hard as a rock
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Araceli Rodriguez
Dec 16, 2025
1.0
The website states that they are opened.That they have been open since 10:30 a m. It's now 11:07, and I went to go order and they stated it was not open because they had nothing set up. It is called false advertising, stating that you are open at a certain time and it turns out you are not.
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Siarra Potter
Dec 9, 2025
4.0
Went through the drive through and they said they only had 1 person working, and the drive through was closed. But that I could come in to order. I went inside and there were 2 employees working
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Deb Weilans
Sep 29, 2025
1.0
The place is filthy. Food on the wall, ketchup splatter near dispenser, floors very sticky, afraid to sit on any bench as there was grease on each one. I got a hamburger without a bun and was not given a fork or knife, kids just standing around talking loudly to each other behind the counter, I had to raise my voice to get their attention, “Excuse me! Hello!” Just seem to be entitled teens. Large amount of fries on the floor. I’d hate to see how dirty the kitchen is! No apology from them. This place needs an evening manager.