Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in La Vista, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7110 S 72nd Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,112 reviews
5 stars
422
4 stars
257
3 stars
171
2 stars
71
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers experienced long wait times, with some reporting waits of over 30 minutes for their orders.
Order Accuracy
Numerous reviews indicated frequent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted a mix of positive and negative customer service experiences, with some staff being friendly while others were reported as rude or unhelpful.
Food Quality
Several customers noted that the food was often cold or not prepared correctly, leading to dissatisfaction.
Location Management
There were complaints about poor management and organization at this location, affecting overall service and efficiency.
- TNTim NokerDec 26, 20255.0Its the burgers
- KLKristin LynnNov 21, 20251.0Let me start by saying this review was edited bc previously I gave it 4 stars however this specific visit I was beyond disappointed with how things went. My son and I go thru drive thru always. We order the exact same thing every time and before this visit have had no issues. I order him the kids meal with a burger, plain, add cheese, along with a second kids burger, also plain, add cheese. We got home and my son took 2 bites he noticed the burgers although plain, did not have cheese. I called the store and asked if we could come back and swap them out for the correct items and the girl on the phone agreed. Now this wasn't convenient to begin with but if I wanted my son to eat it had to be done. Upon arriving back at the store the girl who I spoke to on the phone then proceeds to tell me that she cannot do anything but put cheese on the burger that wasn't partially eaten. I asked to speak to the manager to talk to her and she was no more helpful. When it was all said and done they added cheese to the one burger I brought back that wasn't bitten out of and then charged me to make another one! NEVER IN MY LIFE HAVE I HAD TO PAY FOR A MISTAKE THAT A RESTAURANT THEMSELVES MADE. NOT TO MENTION I'M NOT SURE I'VE EVER ACTUALLY HAD TO GIVE BACK THE INCORRECT OR PARTIALLY EATEN FOOD ITEMS, AS IT PROB GOES AGAINST HEALTH CODE! NEEDLESS TO SAY, I WILL NEVER RETURN TO THIS LOCATION AGAIN!! WHAT A JOKE!!
- EHEve HardingNov 13, 20255.0Manny is the absolute BEST worker i have ever had the pleasure encountering at sonic. so patient and kind and sweet and definitely needs a big raise.
- PAPAULETTE ANDERSONOct 31, 20251.0I have to be at work by 6:30 am every time I go there for breakfast at 6am they are not open/ I call the manager and she says I will take care of it. I guess she must be the one to open up the store. if you are not going to be open at 6 then change your time.
- DJDavid JeffriesSep 3, 20255.0Liz has AMAZING customer service