Wendy's

3.9
757 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
418 S. Burlington St., Hastings, NE
68901, United States

Hours

Reviews

3.9
757 reviews
5 stars
308
4 stars
222
3 stars
115
2 stars
33
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, burnt, or poorly assembled food items, leading to dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Customer Service

Feedback indicated a mix of friendly and rude service, with some employees displaying unprofessional behavior.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and dining areas, impacting their overall experience.

Cleanliness

Several reviews noted that the restaurant's cleanliness was lacking, contributing to a negative impression.
  • JR
    Jordan Randolph
    Nov 15, 2025
    1.0
    10-minute wait for a cold junior bacon cheeseburger.
  • DB
    David Bills
    Nov 15, 2025
    1.0
    Waited 15 mins for a online order when one of the employees was standing outside with a customer
  • JH
    John Hill
    Oct 7, 2025
    2.0
    Othered chili yesterday, and there was a half of a hamburger in the container for the beef. It was awful.
  • ME
    Metallum Evangelii
    Sep 29, 2025
    1.0
    If you’re out of ingredients, you really need to tell people that when they order their food. Three times in a row I have come and my sandwich is missing ingredients and no one tells me. If you’re gonna charge me full price, I expect every single ingredient to be on there. Otherwise, you need to be giving people discounts for the items you were missing. Usually the third times a charm, but this being the third time you lost a customer. With fast food, being as expensive as it is these days. This poor quality and missing items is unacceptable. I saw another review about someone ordering a Baconator and they got home and there was no bacon on it because you were out of bacon. This kind of stuff will cause you to close your doors! 😡 I also noticed that management or Wendys does not respond to anyone’s reviews, which goes to even further show that you really don’t care that you’re doing people dirty, and being unethical, so long as you keep making your money. I officially will not return to this restaurant after today
  • CV
    Carol vanheusen
    Sep 22, 2025
    2.0
    Waited 15 minutes to even cash out then get back home and my fries are cold and my chicken is hard and cold. Husband got a baconnator and they were out of bacon something they should have told us while we ordered our food and to top it off they didnt even give him sour cream for his sour cream and chive potato.

Frequently Asked Questions About Wendy's

Is Hastings 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.