Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, burnt, or poorly assembled food items, leading to dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Customer Service
Feedback indicated a mix of friendly and rude service, with some employees displaying unprofessional behavior.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and dining areas, impacting their overall experience.
Cleanliness
Several reviews noted that the restaurant's cleanliness was lacking, contributing to a negative impression.
JR
Jordan Randolph
Nov 15, 2025
1.0
10-minute wait for a cold junior bacon cheeseburger.
DB
David Bills
Nov 15, 2025
1.0
Waited 15 mins for a online order when one of the employees was standing outside with a customer
JH
John Hill
Oct 7, 2025
2.0
Othered chili yesterday, and there was a half of a hamburger in the container for the beef. It was awful.
ME
Metallum Evangelii
Sep 29, 2025
1.0
If you’re out of ingredients, you really need to tell people that when they order their food. Three times in a row I have come and my sandwich is missing ingredients and no one tells me. If you’re gonna charge me full price, I expect every single ingredient to be on there. Otherwise, you need to be giving people discounts for the items you were missing. Usually the third times a charm, but this being the third time you lost a customer. With fast food, being as expensive as it is these days. This poor quality and missing items is unacceptable. I saw another review about someone ordering a Baconator and they got home and there was no bacon on it because you were out of bacon. This kind of stuff will cause you to close your doors! 😡 I also noticed that management or Wendys does not respond to anyone’s reviews, which goes to even further show that you really don’t care that you’re doing people dirty, and being unethical, so long as you keep making your money. I officially will not return to this restaurant after today
CV
Carol vanheusen
Sep 22, 2025
2.0
Waited 15 minutes to even cash out then get back home and my fries are cold and my chicken is hard and cold. Husband got a baconnator and they were out of bacon something they should have told us while we ordered our food and to top it off they didnt even give him sour cream for his sour cream and chive potato.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hastings, NE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hastings, NE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (402) 462-4464.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hastings 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Hastings, NE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Hastings, NE?
Wendy's in Hastings, NE is open every day from 6:00 AM to midnight, including its drive-thru service.
Does the Hastings Wendy's location offer drive-thru service?
Yes, Wendy's at 418 S. Burlington St. provides a drive-thru option daily from 6:00 AM to midnight.
Is breakfast available at this Wendy's location?
Yes, this Wendy's serves breakfast daily. You can order breakfast combos, croissant and biscuit sandwiches, coffee, and sides through the app or website.
Can I get my Wendy's order delivered or take it to go at the Hastings location?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services where available at this location.
How can I provide feedback or contact Wendy's in Hastings directly?
You can reach this Wendy's location at (402) 462-4464, use the Customer Care team via www.wendys.com/contact-us, call 888-624-8140, or complete the customer satisfaction survey with your visit details.
Where can I find menu pricing and nutrition information for Wendy's in Hastings?
Visit order.wendys.com or the Wendy's mobile app, select this location to view prices and nutrition details. Nutritional info posters are also available in the restaurant.
Are Wendy's gift cards available at the Hastings location?
Yes, you can purchase Wendy's gift cards in-restaurant or online at wendysgiftcards.com, as well as check your balance online.
Which other fast food restaurants are near Wendy's at 418 S. Burlington St.?
Nearby fast food options include Arby's, Quiznos, Subway, Burger King, and Amigos/Kings Classic, providing a variety of sandwich, burger, and Tex-Mex choices.
Are there any coffee shops close to Wendy's in Hastings?
Scooter's Coffee is a nearby coffee shop and café, ideal for grabbing a coffee before or after your Wendy's visit.
What convenience stores or gas stations are nearby Wendy's in Hastings, NE?
Alta Convenience and Conoco are nearby convenience stores and gas stations, convenient for quick stops in the vicinity of Wendy's.