Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hastings Subway® Restaurant at 523 S. Burlington Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with incorrect orders, both for in-store and online purchases.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
While some customers enjoyed the food, others complained about stale bread and poorly made sandwiches.
Cleanliness
The store was generally noted as clean, but there were isolated complaints about unsanitary conditions.
Management Issues
Several reviews highlighted poor management and staff training, leading to inconsistent service.
LJ
Leighton Jackson
Feb 21, 2026
1.0
Ordered on the app, and went to pick up my sandwiches. I arrived 5 minutes past the time they were supposed to be ready, and they had given my order to someone else. Irritating, but they were busy so understandable that they can't check everyone. So I was going to have the order remade, and all they had was wheat bread. Why would they be out of all the other bread choices at 6 pm? So I got a refund and went to Quiznos. Lodged a complaint with corporate, never heard anything for weeks. Then it was just an AI reply saying it has been resolved. No, it hasn't, in my opinion.
TT
Tobey Turman
Jan 15, 2026
1.0
Literally the last 4 times I have got food here they have messed it up every single time. Especially whoever was working today.
MM
Matt
Dec 16, 2025
2.0
Id have to say I gave up on this subway because they are known to cross contaminate stuff when they slice and prep it for the cold case. after visiting here more often than i cared to. the stuff i bought tasted like they sliced everything after spicey peppers. had enough of it and never went back.
ND
Nicole Dunlap
Dec 8, 2025
5.0
Excellent customer service, the gentleman who was working did a fabulous job on my sandwich order.