Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,596 reviews
5 stars
549
4 stars
362
3 stars
294
2 stars
130
1 star
261
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables and floors reported frequently.
Service Issues
Customers experienced slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and incorrect orders.
Kiosk Experience
Many customers expressed frustration with the reliance on kiosks for ordering, citing difficulties and a lack of human interaction.
Mixed Experiences
Some reviews noted positive experiences with friendly staff and efficient service, contrasting with the overall negative feedback.
- DTDr. Michael TullochNov 17, 20255.0Team deserves an award. Professional, fast, nice. The best #9 ever! Just perfect. Fresh, hot, lots of ketchup, crisp pickle, wrapped well. Taste? Perfection too. Wife's icecream cup was full. Late at nite. Each team member from order to payment to delivery GREAT. Whoda thot MacDonald's late at nite would such a treat?
- JJJerminatorOct 21, 20253.0Dirtiest McDonald's ever
- HRHaylee RileyOct 13, 20251.0We ordered food here and there was a literal bite taken out of my husbands Sandwich…
- AAAllyson AndersonOct 4, 20251.0Didn't even get our food. Had to get a refund because they either gave it to someone else or didn't make it. DO NOT STOP HERE!
- ECEric CramerSep 26, 20251.0Ordered in the drive thru. The kid taking orders kept trying to finish my order when I was still ordering.The kids "working" up front were horsing around. 6 minute wait for half of our food that was all cold. There is not a rating low enough for this service. Won't go back
Frequently Asked Questions About McDonald's
What are the business hours for in-store service at McDonald's in Gretna, NE?
The McDonald's in Gretna, NE is open from 5:00 AM to 11:00 PM every day of the week.
When is the drive-through service available at McDonald's in Gretna, NE?
The drive-through at this McDonald's location operates daily from 5:00 AM to midnight.
Can I order delivery from McDonald's in Gretna, NE?
Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's in Gretna offer curbside pickup?
Yes, curbside pickup service is available at this location.
What payment options are accepted at McDonald's in Gretna, NE?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's in Gretna?
Yes, you can use the McDonald's App available for iOS and Android to place orders conveniently.
What services does McDonald's in Gretna offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What popular shopping destinations are near McDonald's in Gretna?
Nebraska Crossing Factory Stores and several clothing outlets like H&M, American Eagle, and Adidas Outlet Store are nearby for convenient shopping before or after your meal.
Are there other dining options close to McDonald's in Gretna?
Yes, nearby options include Cinnabon for bakery and coffee, Quiznos for sandwiches, and Pieocracy Pizza for pizza and sandwiches.
Where can I stay if I'm visiting the McDonald's on S Hwy 31 in Gretna?
There are nearby hotels such as Super 8 by Wyndham Gretna and Red Lion Inn & Suites Gretna for your accommodation needs.