Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Cleanliness
Many reviews highlighted unsanitary conditions, with several customers describing the restaurant as dirty and poorly maintained.
Food Quality
While some customers praised the food for being hot and fresh, others complained about incorrect orders and food quality, including stale or poorly prepared items.
Staff Attitude
Customer service was frequently criticized, with reports of rude or unhelpful staff, impacting the overall dining experience.
FF
Falc0nFight3r
Jan 5, 2026
1.0
When given food, it was all cold, and we asked for just the fries remade, he just told us we're ruining his drive thru time metrics, and called cops on us.
WB
William Brumbaugh
Jan 3, 2026
5.0
This McDonald's deserves the best McDonald's in America reward. Every time i come here, the food is piping hot. Delicious.
BM
Ben Major
Dec 26, 2025
1.0
Forgot my sandwiches in the drivethru
DT
Dr. Michael Tulloch
Nov 17, 2025
5.0
Team deserves an award. Professional, fast, nice. The best #9 ever! Just perfect. Fresh, hot, lots of ketchup, crisp pickle, wrapped well. Taste? Perfection too. Wife's icecream cup was full. Late at nite. Each team member from order to payment to delivery GREAT. Whoda thot MacDonald's late at nite would such a treat?
What are the business hours for in-store service at McDonald's in Gretna, NE?
The McDonald's in Gretna, NE is open from 5:00 AM to 11:00 PM every day of the week.
When is the drive-through service available at McDonald's in Gretna, NE?
The drive-through at this McDonald's location operates daily from 5:00 AM to midnight.
Can I order delivery from McDonald's in Gretna, NE?
Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's in Gretna offer curbside pickup?
Yes, curbside pickup service is available at this location.
What payment options are accepted at McDonald's in Gretna, NE?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's in Gretna?
Yes, you can use the McDonald's App available for iOS and Android to place orders conveniently.
What services does McDonald's in Gretna offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What popular shopping destinations are near McDonald's in Gretna?
Nebraska Crossing Factory Stores and several clothing outlets like H&M, American Eagle, and Adidas Outlet Store are nearby for convenient shopping before or after your meal.
Are there other dining options close to McDonald's in Gretna?
Yes, nearby options include Cinnabon for bakery and coffee, Quiznos for sandwiches, and Pieocracy Pizza for pizza and sandwiches.
Where can I stay if I'm visiting the McDonald's on S Hwy 31 in Gretna?
There are nearby hotels such as Super 8 by Wyndham Gretna and Red Lion Inn & Suites Gretna for your accommodation needs.