Jimmy John's

3.5
177 reviews

About

Sandwich Restaurant

Location

Jimmy John's
11863 S 216th St, Gretna, NE
68028, United States

Hours

Reviews

3.5
177 reviews
5 stars
78
4 stars
24
3 stars
20
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-30 minutes or more for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

While some customers enjoyed the food, there were complaints about portion sizes and freshness, particularly regarding ingredients.

Staff Attitude

Feedback on staff was mixed; some praised their friendliness, while others noted rudeness and lack of urgency.
  • DR
    David Rupp
    Jan 1, 2026
    1.0
    They don't even know how to put sauce on a sandwich here. Go to a different location if you want your food made right.
  • AP
    Ay Person
    Nov 28, 2025
    1.0
    Slowest Jimmy John’s I’ve ever been to. But keep going here multiple times hoping it wouldn’t be the same. But we wait almost 30 minutes every time. The people just stand around.
  • BB
    Blxxdzcloudz
    Nov 7, 2025
    2.0
    I have come to this JJ for years. Recently, it has taken 10-20 minutes to get my food. It doesn’t matter if I do the drive thru, inside, or online order for pick up. I come on different days and at different times. It seriously doesn’t matter. What the heck is happening !?
  • CS
    colton starkweather
    Oct 17, 2025
    2.0
    The food is consistent, but the experience is awful! Freaky Fast is a thing of the past, with this spot(no matter the time of day) if i’m the only person, or one of three people! Also, if i order 2 sandwiches + chips, put it in a bag! stop handing me my drink and 4 items!
  • DH
    Dustin Hahn
    Sep 28, 2025
    1.0
    Slowest Jimmy John's in the world. Definitely not "Freaky Fast" more like "Agonizingly Slow"