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Arby's

3.8
(1110 reviews)
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Business Details

11310 Wickersham Blvd., Gretna, NE
68028, United States
(402) 916-9551
http://www.arbys.com/locations/us/ne/gretna/11310-wickersham-blvd/store-8390
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11310 Wickersham Blvd., Gretna, NE
68028, United States

Hours

Reviews

3.8
1,110 reviews
5 stars
447
4 stars
310
3 stars
155
2 stars
67
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and accommodating while others were reported as rude or dismissive.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like cold sandwiches, incorrect orders, and excessive sauce, although some praised the freshness and taste of certain items.

Speed of Service

Many reviews noted long wait times, particularly in the drive-thru, with some customers experiencing delays even when few cars were ahead.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • JL
    Jason Lundy
    Jan 17, 2026
    1.0
    Three young kids working there worst sandwich I ever had. I got me a fish sandwich and it was literally the worst sandwich I’ve ever had. I’d eat that fish sandwich multiple times they had so much tartar sauce on it. It was sliding off the bun you couldn’t handle it without getting tartar sauce all over your hands, and when you took a bite and got all over your face literally the worst service worst food. Arby’s is good food, but they made that terrible. Worst experience if I had a Arby’s for the first time, I would never go back to another Arby’s. That’s how terrible it was location
  • JM
    JoAnn Martin
    Jan 17, 2026
    4.0
    Not busy.... It was pouring down raining and cold 🥶.. Employees was very helpful. The cashier even warm my ☕ to make it extra hot.. Food was good... Curly fries could have been better. I rang their bell (good service)
  • JW
    Jay Wilhelm
    Jan 12, 2026
    4.0
    Great customer service
  • TT
    Tanner Taylor
    Dec 15, 2025
    4.0
    Was alright
  • MJ
    Mike Julis
    Dec 14, 2025
    4.0
    Totally the best Arby's in the area I will put them up against anyone ......
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Brand Certified Facts from Arby's

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