Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
928 reviews
5 stars
365
4 stars
222
3 stars
144
2 stars
64
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and restrooms.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in order accuracy and food freshness.
Management Concerns
Several reviews indicated poor management practices, including staff behavior and operational inefficiencies.
- RERobyn Engleman4 days ago1.0I love their breakfast! Went through the drive thru every morning before xmas at 7 am on my way too work. Now all of a sudden I go back to work this week and every morning, nothing! Place dark and no one answered and waited on me! One day there was a sign at the drive thru stating they can't open up yet. Also, have gone several times on weekends at 8 to go in and doors locked! What is going on!! Poor business!!
- JRJohn Rainbolt6 days ago3.0The store is clean and the food is good, but service is woefully slow. At 2:30 PM, it took several minutes to take my order. It was twice as long to order a hamburger and drink as it took to make it. I dined in and perhaps drive through would be faster. I will give them another chance.
- ECEve ConnerDec 23, 20252.0We were the only people in line. Manager came up to the register, didnt acknowledged us at all just sat there texting on her phone. And then after waiting a couple of minutes because she was texting she turned around and walked off. Never said a word to us. Then someone else came up and took the order. Made everything very awkward and uncomfortable.
- MMmichael mcmanusDec 12, 20251.0So I go up to the drive through at 10:40am and ask them, are you serving lunch?They're response.Yes, okay, I would like to chili's, they're response.Sorry, the chili is not yet ready.If you're serving launch , have your food ready poor service in my opinion
- KAKaylyn AmickOct 18, 20252.0Came in at 1pm on a Saturday and they were putting truck away. Huge line in the lobby and in the drive-thru so I understood service would be slower than usual. But after waiting 25 minutes for my food I was still missing a side of fries and ranch, so I asked the gal putting orders together. She told me to wait, and put two other orders together. The 2nd person told her she should have completed my order before his, she said she did, it was just missing stuff. He told her that's not a completed order then. She said she's just doing her job. I told her that I understood but I had been waiting 25 minutes for my food at this point and she told me "that's not my problem" very rudely. I told her that it kindof was, and she said no she's just the sandwich maker so no it wasn't her problem. Another employee stepped in and told her to calm down and got me the things I was missing. The food was fine, albeit my special instructions for no mayo weren't followed, but I get it they are busy and tensions are high and things get missed. But there is absolutely no excuse to be rude to someone who is politely asking you to fix an order you messed up on.
Frequently Asked Questions About Wendy's
Is State St. #9 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's Grand Island?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Can I order Wendy's food for delivery near 3503 W. State St., Grand Island, NE?
Yes, delivery is available. You can check availability and order via the Wendy's app or online at order.wendys.com by entering your delivery address.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Grand Island, NE serves breakfast including combos, sandwiches, coffee, and sides available through the app or online.
What payment methods are accepted at Wendy's on W. State St.?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Grand Island location with questions or feedback?
You can call them directly at (308) 382-1237 or reach out through Wendy's Customer Care via live chat or 888-624-8140. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu pricing, nutrition, and allergen info are available on Wendy's website, mobile app, and in-restaurant. Nutrition details update as you customize your order online.
Are there nearby hotels where I can stay when visiting Wendy's on W. State St.?
Yes, Comfort Inn Grand Island North and Comfort Inn are nearby, great options for lodging when visiting Wendy's or the area.
What other fast food options are near Wendy's on W. State St.?
Nearby fast food restaurants include Taco Bell, Hot Stuff Pizza, and Chipotle Mexican Grill, providing convenient dining alternatives.
Are there convenient services near Wendy's like gas stations or automotive repair shops?
Yes, Phillips 66 Gas station and Jiffy Lube automotive repair are close by, useful if you need fuel or vehicle maintenance during your visit.
Can I use the Wendy's mobile app to order food for pickup or delivery?
Yes, you can order through the Wendy's app available on the App Store, which supports easy ordering for pickup or delivery.