Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
Feedback indicated a lack of professionalism and care from staff, with reports of rude behavior and poor communication.
Availability of Menu Items
Customers frequently mentioned that the restaurant was out of various menu items, leading to dissatisfaction.