Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Grand Island, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2117 South Locust Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
723 reviews
5 stars
343
4 stars
173
3 stars
101
2 stars
32
1 star
74
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers experienced long wait times for their orders, with some noting that service was slow even when the restaurant was not busy.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.
Staff Behavior
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall maintenance of the location.
- KSKorigan SmelkerNov 9, 20252.0Got two Fritos Chili Wraps and they are different sizes. Why am I paying the same amount for something less than what I ordered?
- MHMike HarrellSep 11, 20255.0Great breakfast burrito, but they forgot my hot sauce . Lol 10/10 though !
- MAMelissa AdamsSep 9, 20251.0This is the sonic closest to our house, so when my hubs is in a hurry, he sometimes has me grab him some burgers here. This is even though it looks like it’s poorly maintained, with an obvious hole in the weather stripping of the drive up window, and several lanes that no longer have speakers, usually with orange traffic cones in the lanes, to prevent people from pulling into them. More than once, we haven’t received what we ordered, once we got home and looked in the bag, and often it’s cold. Tonight, I ordered his usual, very specifically, and when the cashier gave me the total, it was too small an amount, so I knew she hadn’t keyed in the order correctly. My hubs reminded me that this has happened in the past, and she probably got it incorrect, so we need to be sure she knows what we ordered. When I got to the window, I explained she must’ve made an error because that total was not enough for what I ordered. She then charged me the correct amount and acknowledged her mistake. This was after I sat waiting at the window while she finished a conversation with a coworker that was clearly not about business. She then resumed her chat, animatedly so, while we waited another five minutes for our order of three burgers, with no special order, straight off the Carhop Classics menu. We got home and once again, the order was incorrect, and it was cold. The drive to our house is less than three minutes, and at 7 pm on a Tuesday night, there was very little traffic to negotiate. Sadly, this is a chronic problem at this location and indicates that management is absent. Go to the sonic on the other side of town, because it is a tad bit quicker and less likely to get your order wrong. Although for us, the longer drive may still get us cold burgers. Luckily, there’s a brand new McD moving in right next door to this Sonic!
- NKNicholas KshywonisAug 3, 20255.0Always good food and summer drinks. Burgers are really good for being fast food
- RMRaidel MartínJul 28, 20254.0Buen servicio muy amables