Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3660 W Capital Ave, Grand Island, NE
68803-1208, United States
Hours
Reviews
4.3
709 reviews
5 stars
409
4 stars
172
3 stars
69
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly and efficient staff while others reported rude behavior and poor service.
Food Consistency
Food quality varied significantly; some customers enjoyed their meals while others found them inedible or poorly prepared.
Ice Cream Satisfaction
Many customers expressed high satisfaction with the ice cream offerings, particularly the blizzards, although some noted issues with portion sizes.
Cleanliness and Atmosphere
The cleanliness of the location received positive remarks, but there were also complaints about the atmosphere being loud and chaotic.
Order Accuracy
There were multiple instances of incorrect orders, leading to frustration among customers.
- GBGavin BrumbaughOct 5, 20251.0Service sucked food did not look appetizing
- DBDeb BeverlySep 27, 20253.0Ordered a quart of vanilla and a quart of twist ice-cream. Got a quart of vanilla and a quart of chocolate. No I did not want to make my own twist. Do they not have a nozzle that does both at once?
- TLTed LashleySep 25, 20255.0Ice cream!!
- JJJeremySep 22, 20255.0Got a blizzard for myself and a couple of pup cups for the dogs. It was a great end to a great day out and about with my boys.
- JGJoyce GibbAug 20, 20255.0Gave me my sundae 5 minutes before I got my food in the drive thru & it was 90 degrees out.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:30 AM to 10:00 PM.
Are there any special holiday hours or closures?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve (Dec 24, 2025), it's open from 10:30 AM to 3:00 PM, and on New Year's Eve (Dec 31, 2025), it's open from 10:30 AM to 5:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru, outdoor seating, and indoor seating available for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible for kids and people with disabilities?
Yes, the restaurant is family-friendly, welcomes children, offers high chairs, and is wheelchair accessible with restrooms available.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download the Dairy Queen app to access exclusive deals and mobile rewards.
What are some nearby places of interest around Dairy Queen Grill & Chill?
Nearby places include Rockin' Rich's Fireworks for fireworks shopping, Kidzkare daycare and preschool, and Bar Box Billiards sports bar for entertainment.
How can nearby Rockin' Rich's Fireworks help enhance my visit to Dairy Queen Grill & Chill?
You can visit Rockin' Rich's Fireworks nearby to pick up fireworks for celebrations, making your visit to Dairy Queen a perfect stop for treats before or after shopping.
Are there any nearby options for childcare or schools close to Dairy Queen Grill & Chill?
Yes, Kidzkare offers daycare and preschool services nearby, and Adorable Lovebugs offers preschool and child care, making it convenient for families visiting the area.
What entertainment options are near Dairy Queen Grill & Chill?
Bar Box Billiards, a nearby sports bar and pub, offers entertainment after your meal, and locations like GameStop and Quiznos provide additional retail and dining options close by.