Chipotle Grand Island - State St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While some customers praised individual staff members for their friendliness and efficiency, many others reported rude service and a lack of professionalism from the team.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and floors, which made customers uncomfortable.
Food Quality
Feedback on food quality was mixed, with several customers complaining about small portions, stale items, and overcooked meat, while others enjoyed their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent serving sizes, leading to frustration.
Operational Issues
Customers frequently noted that the location had inconsistent hours, often being closed when expected, which affected their ability to place orders.
MM
Misty Mooney
Nov 8, 2025
5.0
Food was great, service was good but they were swamped so it was hard for the poor lady to understand what we were saying. The atmosphere isn't the best, but that is every chipotle you go into.
AA
Ale
Oct 28, 2025
5.0
This young lady Mariah deserves a raise she was very polite she was the only one working the line as well as doing the cash register. She served me with a smile and has memorized my order. Such a sweet kid
AS
Anna Shaneyfelt
Oct 23, 2025
1.0
Filthy empty tables, and plenty of staff behind the counter gabbing. Staff acts like it's an inconvenience to take your order as well. I recommend skipping this place altogether.
NN
Nicole
Oct 15, 2025
1.0
Horrible experience. My salad was barely half full and the carne Asada was overcooked and dark brown and dry, plus it was chewy. Don't go to this location. They are a major rip off!!
MJ
Mariah J
Oct 12, 2025
2.0
I’ve never been to this one before. I picked up food and the lady didn’t greet me or anything she just gave me a mean look. She was rude, didn’t even say anything to me after giving me my food she just walked away annoyed. She shouldn’t be in customer service if she’s gonna act like that
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grand Island - State St serve?
Chipotle Mexican Grill offers customizable Mexican-style menu items including burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 3440 W. State St.?
The restaurant is open daily from 10:45 AM to 9:00 PM.
Where is Chipotle Mexican Grill located in Grand Island?
It is located at 3440 W. State St., Hall, Grand Island, NE 68803, United States.
How can I order food online from this Chipotle location?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill on State St. in Grand Island?
You can call them at +1 308-318-5313 or email NE.3809.GrandIslStat@chipotle.com.
Which coffee shop is near Chipotle on State St. for a beverage before or after your meal?
Scooter's Coffee and Scooter's Coffee Drive-Thru are nearby coffee shops where customers can get drinks before or after dining at Chipotle.
What automotive service can I find near Chipotle on State St.?
Graham Tire Company is nearby and offers brake service, tire sales, and automotive repairs, convenient if you need vehicle services near your meal.
Are there any pet-related stores close to Chipotle on State St.?
Yes, Petco Animal Supplies, Petco, and Vetco Vaccination Clinic are nearby places where you can shop for pet needs or services.
What other dining options are available near Chipotle Mexican Grill on State St.?
Taco Bell and Wendy's are nearby fast food restaurants offering alternative dining choices close to Chipotle.