Chipotle Mexican Grill

3.3
219 reviews
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About

Mexican Restaurant
Chipotle Grand Island - State St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3440 W. State St., Grand Island, NE
68803, United States

Hours

Reviews

3.3
219 reviews
5 stars
80
4 stars
43
3 stars
19
2 stars
16
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many others reported rude service and a lack of professionalism from the team.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and floors, which made customers uncomfortable.

Food Quality

Feedback on food quality was mixed, with several customers complaining about small portions, stale items, and overcooked meat, while others enjoyed their meals.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistent serving sizes, leading to frustration.

Operational Issues

Customers frequently noted that the location had inconsistent hours, often being closed when expected, which affected their ability to place orders.
  • MM
    Misty Mooney
    Nov 8, 2025
    5.0
    Food was great, service was good but they were swamped so it was hard for the poor lady to understand what we were saying. The atmosphere isn't the best, but that is every chipotle you go into.
  • AA
    Ale
    Oct 28, 2025
    5.0
    This young lady Mariah deserves a raise she was very polite she was the only one working the line as well as doing the cash register. She served me with a smile and has memorized my order. Such a sweet kid
  • AS
    Anna Shaneyfelt
    Oct 23, 2025
    1.0
    Filthy empty tables, and plenty of staff behind the counter gabbing. Staff acts like it's an inconvenience to take your order as well. I recommend skipping this place altogether.
  • NN
    Nicole
    Oct 15, 2025
    1.0
    Horrible experience. My salad was barely half full and the carne Asada was overcooked and dark brown and dry, plus it was chewy. Don't go to this location. They are a major rip off!!
  • MJ
    Mariah J
    Oct 12, 2025
    2.0
    I’ve never been to this one before. I picked up food and the lady didn’t greet me or anything she just gave me a mean look. She was rude, didn’t even say anything to me after giving me my food she just walked away annoyed. She shouldn’t be in customer service if she’s gonna act like that

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Grand Island - State St serve?

Chipotle Mexican Grill offers customizable Mexican-style menu items including burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 3440 W. State St.?

The restaurant is open daily from 10:45 AM to 9:00 PM.