Buffalo Wild Wings

3.7
1452 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
809 Allen Drive, Grand Island, NE
68803, United States

Hours

Reviews

3.7
1,452 reviews
5 stars
580
4 stars
345
3 stars
193
2 stars
127
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers experienced long wait times for seating and food, with reports of poor service and inattentiveness from staff.

Food Quality

Several reviews mentioned that the food was often overcooked, cold, or not prepared as ordered, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their attentiveness, many reviews highlighted a lack of training and professionalism among the team.

Cleanliness Concerns

Customers reported unsanitary conditions in the restaurant, including dirty restrooms and unclean tables.

Mixed Experiences

Some patrons had positive experiences with good food and service, but these were overshadowed by numerous negative reviews.
  • MP
    Mary Pollard
    Nov 14, 2025
    4.0
    Very good service- Preston was our waiter & very nice. Food & drink very good also. No complaints- TV's all over so hard to miss a game of some sorts.
  • CH
    Christy Holm
    Nov 13, 2025
    2.0
    Terrible service, long wait, got takeout, took an extra 15 minutes on to log the already 45 minute quoted wait time for food. As I was waiting at the takeout station, one employee said “sorry for the wait, but everyone else has to wait too… so..” when I got back with my takeout the burgers were room temp at best, and we were missing the Mac and cheese. Called to get a refund, pointed out I was missing the Mac and cheese, the manager said she would refund me, and that they were down 3 fryers so they were just trying their best, unsure how the fryers being down affected the Mac and cheese not getting in my bag.. a lot of excuses and no genuine apology.
  • AB
    Aidan Brock
    Nov 12, 2025
    1.0
    Just like most BWW straight trash. Expect long wait times and incorrect orders. Head to Bandits down the road instead.
  • TD
    Tomas Dunn
    Oct 27, 2025
    4.0
    The wait time was a bit ridiculous as there were vacant clean tables. Food was very good but like the waiting to be seated was 20 minutes food was another 30 minutes
  • KO
    Kristi O'D
    Oct 18, 2025
    3.0
    It was a busy Friday and took a long time for a table. Service was good. Food was good. The timing just wasnt as quick as other locations. Could have had to do with issues in the kitchen not the floor service.

Frequently Asked Questions About Buffalo Wild Wings

What type of food specialties does Buffalo Wild Wings in Grand Island offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Grand Island?

The restaurant is open from 11:00 AM to midnight Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.