Many customers experienced long wait times for seating and food, with reports of poor service and inattentiveness from staff.
Food Quality
Several reviews mentioned that the food was often overcooked, cold, or not prepared as ordered, leading to dissatisfaction.
Staff Performance
While some staff members received praise for their attentiveness, many reviews highlighted a lack of training and professionalism among the team.
Cleanliness Concerns
Customers reported unsanitary conditions in the restaurant, including dirty restrooms and unclean tables.
Mixed Experiences
Some patrons had positive experiences with good food and service, but these were overshadowed by numerous negative reviews.
MP
Mary Pollard
Nov 14, 2025
4.0
Very good service- Preston was our waiter & very nice. Food & drink very good also. No complaints- TV's all over so hard to miss a game of some sorts.
CH
Christy Holm
Nov 13, 2025
2.0
Terrible service, long wait, got takeout, took an extra 15 minutes on to log the already 45 minute quoted wait time for food. As I was waiting at the takeout station, one employee said “sorry for the wait, but everyone else has to wait too… so..” when I got back with my takeout the burgers were room temp at best, and we were missing the Mac and cheese. Called to get a refund, pointed out I was missing the Mac and cheese, the manager said she would refund me, and that they were down 3 fryers so they were just trying their best, unsure how the fryers being down affected the Mac and cheese not getting in my bag.. a lot of excuses and no genuine apology.
AB
Aidan Brock
Nov 12, 2025
1.0
Just like most BWW straight trash. Expect long wait times and incorrect orders. Head to Bandits down the road instead.
TD
Tomas Dunn
Oct 27, 2025
4.0
The wait time was a bit ridiculous as there were vacant clean tables. Food was very good but like the waiting to be seated was 20 minutes food was another 30 minutes
KO
Kristi O'D
Oct 18, 2025
3.0
It was a busy Friday and took a long time for a table. Service was good. Food was good. The timing just wasnt as quick as other locations. Could have had to do with issues in the kitchen not the floor service.
Frequently Asked Questions About Buffalo Wild Wings
What type of food specialties does Buffalo Wild Wings in Grand Island offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Grand Island?
The restaurant is open from 11:00 AM to midnight Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in Grand Island?
Buffalo Wild Wings is located at 809 Allen Drive, Grand Island, NE 68803, USA.
What categories best describe Buffalo Wild Wings in Grand Island?
It is a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Grand Island?
You can reach Buffalo Wild Wings at +1 308-381-7983.
Is Buffalo Wild Wings in Grand Island currently open or closed?
Buffalo Wild Wings in Grand Island is currently open and not closed.
What nearby hotels can I stay at when visiting Buffalo Wild Wings in Grand Island?
Nearby hotels include Candlewood Suites, Holiday Inn Express & Suites Grand Island, Fairfield by Marriott Inn & Suites Grand Island, and Fairfield Inn & Suites by Marriott Grand Island, making it convenient for out-of-town guests to visit the restaurant.
Are there other dining options close to Buffalo Wild Wings in Grand Island?
Yes, nearby dining options include Panda Express for Chinese fast food, Olive Garden Italian Restaurant for Italian cuisine, and PepperJax Grill offering fast food and cheesesteaks, providing variety around Buffalo Wild Wings.
What nearby healthcare facilities are accessible when visiting Buffalo Wild Wings?
Nearby healthcare facilities include MedExpress Urgent Care, Twin Rivers Urgent Care, Frontier Home Medical, and Twin Rivers Sports Medicine & Family Medicine, offering convenient medical services.
Can customers visiting Buffalo Wild Wings easily access banking services?
Yes, customers have access to several banks nearby such as Platte Valley State Bank, First National Bank of Omaha, FNBO, and First Interstate Bank, facilitating convenient financial transactions.