Many customers reported long wait times, inattentive service, and incorrect orders, leading to frustration.
Food Quality
Numerous reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about wings and fries.
Positive Staff Interactions
Some customers highlighted friendly and attentive staff members, which provided a positive experience amidst service issues.
Atmosphere Concerns
Several reviews noted the restaurant was too loud, making it difficult to converse, and some mentioned cleanliness issues.
BB
Blanco's Bodyguard
3 days ago
1.0
I pre ordered for the next day and it came out 15 dollars but the next day it came out 70 which is dumb this is why you don't pre order the next day
BF
Big Fan
Dec 22, 2025
4.0
I loved all the TVs and food was great
JL
Jordan Lukow
Dec 8, 2025
2.0
Incredible how mediocre this place is for all the advertising dollars they spend. They have different (translation: worse) deals in restaurant than they do online and won't honor online deals for dine-in. The food comes out lukewarm at best. The boneless wings are obviously breaded in a factory somewhere and shipped in. They were tough and dry. The ranch dressing tastes like a bad off-brand and you can bet it's mostly soybean oil. On top of all that, they didn't even have Nebraska Volleyball on and refused to do so.
Honestly I was flabbergasted. The only reason I'm giving 2 stars is that our waitress was pleasant. I hope some top down transformation happens in this company soon. It's sorely needed.
AG
Alan Garcia
Dec 3, 2025
1.0
This is THE WORST Buffalo Wild Wings ever. I ordered the 5 piece tenders with fries and a beer. The beer was the only thing done right. She asked me if I wanted any dip and I said, "Just blue cheese.". She offered any other wing sauce as a dip and I said, "No thank you.". She came back out with COLD naked tenders and the brownest, most coldest french fries I have ever ordered. It was almost like they served me leftovers. It was after 10 pm. When I asked her why she served me cold food, she had the nerve to say," Thems naked tendies take longer to make..." I wish there was a ZERO star button.
CH
Christy Holm
Nov 13, 2025
2.0
Terrible service, long wait, got takeout, took an extra 15 minutes on to log the already 45 minute quoted wait time for food. As I was waiting at the takeout station, one employee said “sorry for the wait, but everyone else has to wait too… so..” when I got back with my takeout the burgers were room temp at best, and we were missing the Mac and cheese. Called to get a refund, pointed out I was missing the Mac and cheese, the manager said she would refund me, and that they were down 3 fryers so they were just trying their best, unsure how the fryers being down affected the Mac and cheese not getting in my bag.. a lot of excuses and no genuine apology.
Frequently Asked Questions About Buffalo Wild Wings
What type of food specialties does Buffalo Wild Wings in Grand Island offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Grand Island?
The restaurant is open from 11:00 AM to midnight Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in Grand Island?
Buffalo Wild Wings is located at 809 Allen Drive, Grand Island, NE 68803, USA.
What categories best describe Buffalo Wild Wings in Grand Island?
It is a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Grand Island?
You can reach Buffalo Wild Wings at +1 308-381-7983.
Is Buffalo Wild Wings in Grand Island currently open or closed?
Buffalo Wild Wings in Grand Island is currently open and not closed.
What nearby hotels can I stay at when visiting Buffalo Wild Wings in Grand Island?
Nearby hotels include Candlewood Suites, Holiday Inn Express & Suites Grand Island, Fairfield by Marriott Inn & Suites Grand Island, and Fairfield Inn & Suites by Marriott Grand Island, making it convenient for out-of-town guests to visit the restaurant.
Are there other dining options close to Buffalo Wild Wings in Grand Island?
Yes, nearby dining options include Panda Express for Chinese fast food, Olive Garden Italian Restaurant for Italian cuisine, and PepperJax Grill offering fast food and cheesesteaks, providing variety around Buffalo Wild Wings.
What nearby healthcare facilities are accessible when visiting Buffalo Wild Wings?
Nearby healthcare facilities include MedExpress Urgent Care, Twin Rivers Urgent Care, Frontier Home Medical, and Twin Rivers Sports Medicine & Family Medicine, offering convenient medical services.
Can customers visiting Buffalo Wild Wings easily access banking services?
Yes, customers have access to several banks nearby such as Platte Valley State Bank, First National Bank of Omaha, FNBO, and First Interstate Bank, facilitating convenient financial transactions.