Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared items and incorrect orders.
Management Issues
Several reviews highlighted poor management practices, including staff rudeness and failure to address customer complaints.
Operational Efficiency
Customers frequently noted slow service and long wait times, particularly in the drive-thru and for mobile orders.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a lack of communication and respect from staff.