Jimmy John's

3.7
237 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3220 E Elk Ln, Fremont, NE
68025, United States

Hours

Reviews

3.7
237 reviews
5 stars
106
4 stars
53
3 stars
21
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Service Speed

Customers frequently noted that the service was not 'freaky fast' as advertised, with long wait times for both in-store and delivery orders.

Food Quality

While some customers praised the quality and taste of the sandwiches, others expressed dissatisfaction with portion sizes and ingredient amounts.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, with some customers highlighting friendly service while others reported rudeness and lack of attentiveness.
  • DB
    Derrik Betts
    4 days ago
    1.0
    Terrible place and ownership. I would order from another sandwich place if possible. They will take your money and not deliver your order without notice which will in turn leave you out of money and time. Very disappointing maybe the Omaha location is better but definitely choose something different if you want a good experience.
  • BC
    Brian Connett
    Jan 2, 2026
    5.0
    Personally for years Ive gotten the same sandwich and only one time has there been a problem. The bread was well over baked and shouldn't have been served. Other than that, today myself and 2 guests had lunch and during that time one of the crew started dusting over head on the signs which we didnt need dust falling onto our food. Just requesting more thought on the crews cleaning habits when diners are inside eating. Thankyou
  • BW
    Brian Wolford
    Dec 20, 2025
    5.0
    Fast friendly service. Food was great.
  • KH
    Kaya Henley
    Dec 16, 2025
    3.0
    Me and my mom did a delivery and we called them once after 30 minutes and they said the food was still cooking. We wait for over an hour for our food.
  • OS
    Olivia Stephens
    Nov 21, 2025
    1.0
    I’ve gone 5 different times to this Jimmy John’s in Fremont and no matter how many times I repeat my order to make sure they get it right, they ALWAYS mess it up and I’m honestly so tired of it. I used to love Jimmy John’s but I didn’t want to drive all the way to Elkhorn every time I wanted it. Fremonts Jimmy John’s is close and convenient but they never make my sandwich right. They will repeat exactly what I said and STILL mess it up. Having a sheet with everything needed to make the sandwich and still messing it up is pretty pathetic. You need to hire people who actually will do their job.