Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Service Speed
Customers frequently noted that the service was not 'freaky fast' as advertised, with long wait times for both in-store and delivery orders.
Food Quality
While some customers praised the quality and taste of the sandwiches, others expressed dissatisfaction with portion sizes and ingredient amounts.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some customers highlighting friendly service while others reported rudeness and lack of attentiveness.
DB
Derrik Betts
4 days ago
1.0
Terrible place and ownership. I would order from another sandwich place if possible. They will take your money and not deliver your order without notice which will in turn leave you out of money and time. Very disappointing maybe the Omaha location is better but definitely choose something different if you want a good experience.
BC
Brian Connett
Jan 2, 2026
5.0
Personally for years Ive gotten the same sandwich and only one time has there been a problem. The bread was well over baked and shouldn't have been served. Other than that, today myself and 2 guests had lunch and during that time one of the crew started dusting over head on the signs which we didnt need dust falling onto our food. Just requesting more thought on the crews cleaning habits when diners are inside eating. Thankyou
BW
Brian Wolford
Dec 20, 2025
5.0
Fast friendly service. Food was great.
KH
Kaya Henley
Dec 16, 2025
3.0
Me and my mom did a delivery and we called them once after 30 minutes and they said the food was still cooking. We wait for over an hour for our food.
OS
Olivia Stephens
Nov 21, 2025
1.0
I’ve gone 5 different times to this Jimmy John’s in Fremont and no matter how many times I repeat my order to make sure they get it right, they ALWAYS mess it up and I’m honestly so tired of it. I used to love Jimmy John’s but I didn’t want to drive all the way to Elkhorn every time I wanted it. Fremonts Jimmy John’s is close and convenient but they never make my sandwich right. They will repeat exactly what I said and STILL mess it up. Having a sheet with everything needed to make the sandwich and still messing it up is pretty pathetic. You need to hire people who actually will do their job.