Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
713 reviews
5 stars
321
4 stars
156
3 stars
85
2 stars
43
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers praised the food as fresh and delicious, others complained about incorrect orders and poor quality, such as cold or improperly prepared items.
Cleanliness and Atmosphere
Many reviews highlighted the cleanliness of the restaurant and the pleasant atmosphere, with some noting the recent renovations.
Staff Performance
Feedback on staff was mixed; while some customers appreciated friendly service, others noted a lack of attentiveness and professionalism.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with their food and service, particularly regarding specific items like Blizzards and cakes.
- CSCalli SollOct 5, 20251.0I was just at this DQ drive thru for 40 minutes. They messed up my order and then completely forgot about me. And they did absolutely nothing nice to say sorry. Extra fry? No just acted like I was an inconvenience. I also have 3 kids with me, one being a now angry 2 year old. Very upsetting experience. I love their ice cream but I don't think I'll be going back
- LKLee KellerAug 23, 20255.0A quick blizzard.
- MBMichael BakerAug 22, 20251.0Friday evening August 22, 7:00 pm. Used drive through, car in front was a young high school aged boy. He didn't order anything, was in the line to pass a drink carrier 4 large drinks from some coffee place. Passed into the Dairy Queen window. Several other employees all flooded to the window, and one employee came outside and stuck his head into the car and was goofing around. So I sat and waited to get my turn. Finally he leaves I pull forward pay and as I'm pulling away realize the malt order wasn't right. Too tired of waiting so didn't go back. Really think you should have an older person in charge and onsight. I know everyone says they cannot hire help, but hiring bad help doesn't help your business.
- JNJesika NussbaumAug 21, 20255.0Great staff, quick service, and always a clean little restaurant.
- CDCody DunaganAug 10, 20251.0Showed up today 2nd car in line, and waited 17 mins in the drive through for my burger and onion rings, only to get fries and the wrong burger, awesome work there guys. Spent 20 bucks to get 1 of 3 things right. You earned your 1 star.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Fremont, NE?
The restaurant is open daily from 11:00 AM to 9:00 PM. On holidays like December 24th and December 31st, it operates from 11:00 AM to 4:00 PM, and it is closed on Thanksgiving, Christmas, and New Year's Day.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options?
Yes, there is both indoor seating and outdoor seating available, including booster seats and high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, is wheelchair accessible, and provides amenities such as restrooms and free WiFi.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/17195/.
Are there any nearby gas stations where I can refuel when visiting Dairy Queen Grill & Chill?
Yes, nearby gas stations include Broad Street Amoco, Kum & Go, Cubby's, and Cenex, making it convenient to fuel up before or after your meal.
What other fast food or dining options are near Dairy Queen Grill & Chill?
Nearby dining options include another Dairy Queen location, Burger King, Abelardo’s Mexican Fresh-Fremont, and Rd's Place pub and bar.
Are there any family-friendly parks or outdoor places near Dairy Queen Grill & Chill?
Yes, Masonic Park is nearby, which provides an active life space and educational opportunities for families to enjoy before or after visiting the restaurant.
What are some local services and shops near Dairy Queen Grill & Chill for additional errands or needs?
Nearby services include automotive repair shops like House of Mufflers and Brakes and Tailgate Garage, financial services at Erickson and Brooks, beauty salons such as Grand Illusions and Allure Hair Spa, and medical providers like Children's Physicians and Fremont Vision Source.