Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
715 reviews
5 stars
322
4 stars
156
3 stars
85
2 stars
44
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, cold items, and poor preparation.
Cleanliness and Atmosphere
The restaurant was noted for being clean and well-maintained, with a pleasant atmosphere, although some found the dining area too cold.
Staff Behavior
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and lack of attentiveness.
- RDroy dittmanDec 20, 20255.0They bring food to the table when it's done and ready. Employees are polite and courteous .
- MBMary BennettDec 17, 20251.0If I could give this location 0 stars I would. Fast food is supposed to be fast. We waited 20 minutes for a blizzard and a couple burgers. One of my friends ordered a bacon cheeseburger burger without a bun since they have a gluten allergy. What do they do? Give them 2 pieces of bacon topped with a slice of cheese. It's honestly ridiculous. 20 minutes for bacon with a slice of cheese. The stupidity is kind of laughable. The workers were not apologetic at all for the wait, were mad when we complained about the food being incorrect and were standing around while many other people were here waiting for food. I'm never coming back here again.
- NSNoah SundNov 25, 20252.0Took over 15 mins to get my food. They were on there phone and not paying attention, the service is horrible. My ice cream had no cookie dough! Can’t do anything right.
- CSCalli SollOct 5, 20251.0I was just at this DQ drive thru for 40 minutes. They messed up my order and then completely forgot about me. And they did absolutely nothing nice to say sorry. Extra fry? No just acted like I was an inconvenience. I also have 3 kids with me, one being a now angry 2 year old. Very upsetting experience. I love their ice cream but I don't think I'll be going back
- MBMichael BakerAug 22, 20251.0Friday evening August 22, 7:00 pm. Used drive through, car in front was a young high school aged boy. He didn't order anything, was in the line to pass a drink carrier 4 large drinks from some coffee place. Passed into the Dairy Queen window. Several other employees all flooded to the window, and one employee came outside and stuck his head into the car and was goofing around. So I sat and waited to get my turn. Finally he leaves I pull forward pay and as I'm pulling away realize the malt order wasn't right. Too tired of waiting so didn't go back. Really think you should have an older person in charge and onsight. I know everyone says they cannot hire help, but hiring bad help doesn't help your business.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Fremont, NE?
The restaurant is open daily from 11:00 AM to 9:00 PM. On holidays like December 24th and December 31st, it operates from 11:00 AM to 4:00 PM, and it is closed on Thanksgiving, Christmas, and New Year's Day.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options?
Yes, there is both indoor seating and outdoor seating available, including booster seats and high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, is wheelchair accessible, and provides amenities such as restrooms and free WiFi.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/17195/.
Are there any nearby gas stations where I can refuel when visiting Dairy Queen Grill & Chill?
Yes, nearby gas stations include Broad Street Amoco, Kum & Go, Cubby's, and Cenex, making it convenient to fuel up before or after your meal.
What other fast food or dining options are near Dairy Queen Grill & Chill?
Nearby dining options include another Dairy Queen location, Burger King, Abelardo’s Mexican Fresh-Fremont, and Rd's Place pub and bar.
Are there any family-friendly parks or outdoor places near Dairy Queen Grill & Chill?
Yes, Masonic Park is nearby, which provides an active life space and educational opportunities for families to enjoy before or after visiting the restaurant.
What are some local services and shops near Dairy Queen Grill & Chill for additional errands or needs?
Nearby services include automotive repair shops like House of Mufflers and Brakes and Tailgate Garage, financial services at Erickson and Brooks, beauty salons such as Grand Illusions and Allure Hair Spa, and medical providers like Children's Physicians and Fremont Vision Source.