Dairy Queen Grill & Chill

4.1
499 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
20452 Cumberland Dr, Elkhorn, NE
68022-4102, United States

Hours

Reviews

4.1
499 reviews
5 stars
263
4 stars
130
3 stars
54
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, highlighting quick service and positive interactions.

Food Consistency

There were mixed reviews regarding food quality, with some customers enjoying fresh and hot meals, while others reported cold or incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-kept, contributing to a positive dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that some items were overpriced for the quality received.

Drive-Thru Efficiency

The drive-thru service was often described as fast and efficient, even during busy times.
  • RB
    Roberta Bartels
    Nov 11, 2025
    1.0
    Worst chicken strips I’ve ever gotten here. Three very tiny pieces burnt to a crisp in old smelly grease. Fries were limp and old greasy taste. The sundae was no better. Looked and tasted like straight whipped topping not ice cream. Runny and tasteless. Used to be a good place to eat. Not so much now apparently.
  • KS
    kelly patrick schweitzer
    Nov 8, 2025
    5.0
    I thought this was a brand new restaurant, apparently it's been here a number of years. It's very clean and well kept...inside & out. I just got the standard burger and fries with a cookie dough blizzard. Everything tasted good. I neglected to grab ketchup packets, Amy, the one who took my order & delivered my food was kind enough to grab some for me. I had a very good experience with this Dairy Queen.
  • AL
    Ava Lindaas
    Sep 8, 2025
    5.0
    The cashier named gael s had amazing energy, he was very kind and funny. There was a softball game and everyone there got their orders correct, extremely fast, and no one missed anything and gael made sure everyone had a wonderful expirence! Good job to everyone there. That was so unreal, almost like something you'd see once in a lifetime 😂 and genuinely I don't think I will ever see such wonderful performance from another fast food restaurant. GOOD JOB!!!
  • HR
    Honest Reviewer
    Aug 12, 2025
    5.0
    Amazing ice cream cakes. Was able to watch the cake be made in person.
  • KO
    Kayse Odman
    Aug 8, 2025
    1.0
    Honestly this location sucks. I am always charged more for extra mix-ins that I order in my favorite blizzard through the summer. They add the extra mix-ins MAYBE half the time. I can tell when it's there and when it's not. Multiple times I've called to complain and they write my name down and give me a free one but I literally drive to the farther location on lakeside now because I'm tired of giving them chances. I started asking this location at the window if they put they extra in and they always pull it back and say no they didn't but they charged me. Sometimes they say it's in there but the window kid doesn't actually know, just trying to shoo me on my way through the drive through because then I find that it's not. Also I get a bottom half of the cup with no mix ins at all. Annoying.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 20452 Cumberland Dr, Elkhorn, NE 68022-4102, United States.