Customers frequently praised the friendly and accommodating staff, highlighting quick service and positive interactions.
Food Consistency
There were mixed reviews regarding food quality, with some customers enjoying fresh and hot meals, while others reported cold or incorrect orders.
Cleanliness
The restaurant was noted for being clean and well-kept, contributing to a positive dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that some items were overpriced for the quality received.
Drive-Thru Efficiency
The drive-thru service was often described as fast and efficient, even during busy times.
RB
Roberta Bartels
Nov 11, 2025
1.0
Worst chicken strips I’ve ever gotten here. Three very tiny pieces burnt to a crisp in old smelly grease. Fries were limp and old greasy taste. The sundae was no better. Looked and tasted like straight whipped topping not ice cream. Runny and tasteless. Used to be a good place to eat. Not so much now apparently.
KS
kelly patrick schweitzer
Nov 8, 2025
5.0
I thought this was a brand new restaurant, apparently it's been here a number of years.
It's very clean and well kept...inside & out.
I just got the standard burger and fries with a cookie dough blizzard.
Everything tasted good.
I neglected to grab ketchup packets, Amy, the one who took my order & delivered my food was kind enough to grab some for me.
I had a very good experience with this Dairy Queen.
AL
Ava Lindaas
Sep 8, 2025
5.0
The cashier named gael s had amazing energy, he was very kind and funny. There was a softball game and everyone there got their orders correct, extremely fast, and no one missed anything and gael made sure everyone had a wonderful expirence! Good job to everyone there. That was so unreal, almost like something you'd see once in a lifetime 😂 and genuinely I don't think I will ever see such wonderful performance from another fast food restaurant. GOOD JOB!!!
HR
Honest Reviewer
Aug 12, 2025
5.0
Amazing ice cream cakes. Was able to watch the cake be made in person.
KO
Kayse Odman
Aug 8, 2025
1.0
Honestly this location sucks. I am always charged more for extra mix-ins that I order in my favorite blizzard through the summer. They add the extra mix-ins MAYBE half the time. I can tell when it's there and when it's not. Multiple times I've called to complain and they write my name down and give me a free one but I literally drive to the farther location on lakeside now because I'm tired of giving them chances. I started asking this location at the window if they put they extra in and they always pull it back and say no they didn't but they charged me. Sometimes they say it's in there but the window kid doesn't actually know, just trying to shoo me on my way through the drive through because then I find that it's not. Also I get a bottom half of the cup with no mix ins at all. Annoying.
It is located at 20452 Cumberland Dr, Elkhorn, NE 68022-4102, United States.
What are the regular opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sunday.
Are there any special holiday hours or closures?
Dairy Queen Grill & Chill is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve and New Year's Eve, it operates from 11:00 AM to 4:00 PM.
Does Dairy Queen Grill & Chill provide options for families with children?
Yes, the restaurant is family-friendly with booster seats, high chairs, and welcomes children.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering and pickup.
Can customers order online or use mobile deals?
Yes, customers can order online through their website and access exclusive deals via the Dairy Queen app.
What nearby dining options are there around Dairy Queen Grill & Chill?
Nearby, there are several dining options such as Domino's Pizza, The Donut Professor, Sugared LEDGE Bakery, Spudnutz, Abelardo's Mexican Fresh, Hardee's, Arby's, Chipotle Mexican Grill, Burger King, and The Great Wall Elkhorn.
How can nearby places enhance a visit to Dairy Queen Grill & Chill?
Customers can enjoy a variety of activities and services near Dairy Queen, such as getting a haircut at Sport Clips Haircuts, visiting Integrity Family Dentistry, shopping at Metro Credit Union, grabbing coffee at Popperista Gourmet Popcorn, or relaxing at Corner Tap beer bar before or after their meal.
What amenities does Dairy Queen Grill & Chill offer for comfort and accessibility?
The establishment offers outdoor seating, restrooms, wheelchair accessibility, and seating suitable for families and children.