Chipotle Elkhorn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing cold, stale, or poorly prepared meals.
Portion Sizes
Many reviews highlighted shrinking portion sizes, with customers feeling they received less than expected for the price.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
Customer Service
Mixed feedback on customer service, with some praising staff for helpfulness while others reported rudeness and lack of attention.
Order Accuracy
Frequent issues with incorrect orders, both for in-store and online pickups, leading to customer frustration.
JL
Jessica Lopez
Nov 6, 2025
1.0
This has been my worst experience at a chipotle, I ordered a steak bowl and burrito. The pinto beans were extremely die and salty, as well as the fajita veggies. I tried picking out the veggies and beans but the rice was also undercooked. The person serving was also rushing while I ordered. I could not finish my meal.
BW
Bailey Weatherly
Oct 18, 2025
5.0
Quick, easy, delicious, and filling. Staff is great, food quality has gone up immensely since I had first tried it 6 years ago. This is by far the best location for cleanliness and friendliness, management has really done their part to make this store stand out!
MB
Michael Brown
Oct 4, 2025
4.0
The fella wrapping my burrito, noticed he placed the wrapping in sour cream and continued to wrap it up anyway.
CM
Charles Moses
Sep 2, 2025
2.0
Restaurant has been closed forever due to ongoing construction. Ordered online today to pick up thinking I could use the drive-through, got there and it's closed still under constrution. Paid $21.17 for a burrito bowl, huge waste of money and expensive mistake. For the expense, I paid for double meat (did not receive), got white instead of brown rice, only black beans no pinto (ordered both) and no queso. You guys are the most expensive "fresh" fast food chain, and I got half of what I paid for extras. I work in Valley and it's a 20 min drive both ways. No wonder your stock is dumping, totally in a tail spin. Not going back. Feels like I should be compensated for half of the meal, since that's what I received. What a rip-off.
DG
Dane Gengler
Aug 20, 2025
3.0
Portions seem to have really decreased, especially if I order ahead, but the pricing is higher than ever before.
$18 for a bowl with double meat but the amount of a single portion.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Elkhorn?
Chipotle Mexican Grill in Elkhorn is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Elkhorn?
It is located at 820 N 205th St, Douglas, Elkhorn, NE 68022, United States.
How can I order food online from Chipotle Mexican Grill in Elkhorn?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What type of food is served at Chipotle Mexican Grill in Elkhorn?
They serve customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What is Chipotle's commitment to food quality?
Chipotle prioritizes sourcing ingredients from farms practicing humane and sustainable methods, and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Elkhorn by phone or email?
You can call them at +1 402-415-0615 or email at NE.3945.Elkhorn@chipotle.com.
Are there other Mexican restaurants near Chipotle Elkhorn?
Yes, nearby Mexican restaurants include Abelardo's Mexican Fresh and Taco Bell, offering more dining options in the area.
What fast food options are close to Chipotle Mexican Grill in Elkhorn?
Nearby fast food restaurants include Hardee's, Dairy Queen Grill and Chill, Burger King, Arby's, and Domino's Pizza, providing diverse quick meal choices.
What nearby amenities can customers visit before or after dining at Chipotle?
Customers can visit Starbucks for coffee, U.S. Bank for banking needs, and Menards for home improvement shopping, all close to Chipotle Elkhorn.
Does Chipotle Elkhorn offer a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.