Customers frequently reported long wait times for food, with some stating it took over 30 minutes to receive their orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the hot and fresh meals, others received cold or poorly prepared food.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude or unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and overall facility.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality of food received.
LP
Laura Pollock
Dec 11, 2025
5.0
Did drive-thru and the guy who took our order was very polite and made sure our order was accurate. Food was hot and fresh and tasty.
MO
Marvin Odvody
Nov 7, 2025
5.0
Such wonderful people my daughter zendaya it was her birthday. I love these guys they put her name on the icecream birthday cake that made my day thank you so much.We will be back to celebrate each of my daughters birthdays.
LR
Lynn Rathbun
Oct 22, 2025
4.0
Overall four stars, as Dairy Queen can never be bad! My bun was kind of tough, the service was very slow, and there were flies everywhere. But it wouldn't stop me from returning.
JS
Jamie Smith
Oct 13, 2025
1.0
terrible service. terrible wait time for no reason. terrible everything. fool me once shame on me, fool me Twice shame on dairy queen happens every time I go there
KS
Kati Schweitzer
Sep 28, 2025
1.0
Almost 30 min to get cold food. Kids wanted their free ice cream that comes with their meals, that was another 20 min. Not even busy. Not worth our time or money.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM on Sunday through Thursday, and until 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on any major holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill provide services for families with children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I place a mobile order or get rewards using an app at Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill wheelchair accessible and does it provide free WiFi?
Yes, the location is wheelchair accessible and provides free WiFi for customers.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Runza Restaurants for more fast food options, Crete Public Library for some quiet reading time, or Sacred Heart of Jesus Catholic Church for religious services.
Are there convenient services near Dairy Queen for car maintenance or shopping?
Yes, nearby establishments include Turbo Wash Crete and Super Wash for car washing and Widick's Garage for automotive repair. For shopping, Fischer's Beer, Wine & Spirits is close by.
What options do I have nearby if I'm looking for pizza or other fast food?
You can visit Domino's Pizza or Pizza Hut nearby for additional fast food options besides Dairy Queen Grill & Chill.