Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
365 reviews
5 stars
147
4 stars
92
3 stars
49
2 stars
27
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for food, with some experiencing delays of over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed the hot and fresh meals, others received cold or poorly prepared food.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and the presence of flies.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality.
LP
Laura Pollock
Dec 11, 2025
5.0
Did drive-thru and the guy who took our order was very polite and made sure our order was accurate. Food was hot and fresh and tasty.
MO
Marvin Odvody
Nov 7, 2025
5.0
Such wonderful people my daughter zendaya it was her birthday. I love these guys they put her name on the icecream birthday cake that made my day thank you so much.We will be back to celebrate each of my daughters birthdays.
LR
Lynn Rathbun
Oct 22, 2025
4.0
Overall four stars, as Dairy Queen can never be bad! My bun was kind of tough, the service was very slow, and there were flies everywhere. But it wouldn't stop me from returning.
JS
Jamie Smith
Oct 13, 2025
1.0
terrible service. terrible wait time for no reason. terrible everything. fool me once shame on me, fool me Twice shame on dairy queen happens every time I go there
KS
Kati Schweitzer
Sep 28, 2025
1.0
Almost 30 min to get cold food. Kids wanted their free ice cream that comes with their meals, that was another 20 min. Not even busy. Not worth our time or money.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM on Sunday through Thursday, and until 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on any major holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill provide services for families with children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I place a mobile order or get rewards using an app at Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill wheelchair accessible and does it provide free WiFi?
Yes, the location is wheelchair accessible and provides free WiFi for customers.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Runza Restaurants for more fast food options, Crete Public Library for some quiet reading time, or Sacred Heart of Jesus Catholic Church for religious services.
Are there convenient services near Dairy Queen for car maintenance or shopping?
Yes, nearby establishments include Turbo Wash Crete and Super Wash for car washing and Widick's Garage for automotive repair. For shopping, Fischer's Beer, Wine & Spirits is close by.
What options do I have nearby if I'm looking for pizza or other fast food?
You can visit Domino's Pizza or Pizza Hut nearby for additional fast food options besides Dairy Queen Grill & Chill.
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Certified March 01, 2026Yext Knowledge Graph
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