Many customers reported long wait times for food, with some experiencing delays of over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
MO
Marvin Odvody
Nov 7, 2025
5.0
Such wonderful people my daughter zendaya it was her birthday. I love these guys they put her name on the icecream birthday cake that made my day thank you so much.We will be back to celebrate each of my daughters birthdays.
LR
Lynn Rathbun
Oct 22, 2025
4.0
Overall four stars, as Dairy Queen can never be bad! My bun was kind of tough, the service was very slow, and there were flies everywhere. But it wouldn't stop me from returning.
JS
Jamie Smith
Oct 13, 2025
1.0
terrible service. terrible wait time for no reason. terrible everything. fool me once shame on me, fool me Twice shame on dairy queen happens every time I go there
KS
Kati Schweitzer
Sep 28, 2025
1.0
Almost 30 min to get cold food. Kids wanted their free ice cream that comes with their meals, that was another 20 min. Not even busy. Not worth our time or money.
TC
Tony Castillo
Sep 7, 2025
3.0
Place really needs to be staffed on nice weekends. Been 20min since ordering and still waiting on 3 blizzards.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM on Sunday through Thursday, and until 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on any major holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill provide services for families with children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I place a mobile order or get rewards using an app at Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill wheelchair accessible and does it provide free WiFi?
Yes, the location is wheelchair accessible and provides free WiFi for customers.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Runza Restaurants for more fast food options, Crete Public Library for some quiet reading time, or Sacred Heart of Jesus Catholic Church for religious services.
Are there convenient services near Dairy Queen for car maintenance or shopping?
Yes, nearby establishments include Turbo Wash Crete and Super Wash for car washing and Widick's Garage for automotive repair. For shopping, Fischer's Beer, Wine & Spirits is close by.
What options do I have nearby if I'm looking for pizza or other fast food?
You can visit Domino's Pizza or Pizza Hut nearby for additional fast food options besides Dairy Queen Grill & Chill.