Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
344 reviews
5 stars
155
4 stars
77
3 stars
32
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported slow service and disorganization, with long wait times and orders being forgotten or incorrect.
Staff Behavior
Feedback highlighted issues with staff professionalism, including unprofessional behavior and lack of supervision, particularly among younger employees.
Cleanliness
Several reviews mentioned cleanliness issues, with dirty dining areas and unsanitary conditions noted by customers.
Food Quality
While some customers praised the food, others reported inconsistencies in quality, including cold or improperly prepared items.
Positive Changes
Some reviews indicated improvements under new ownership, with mentions of better food quality and friendly service.
- DMdan meyerDec 17, 20255.0Staff was very friendly. Food came out quickly and was the best we've had here. New owners have definitely made a difference!
- MMMindy MeyerDec 17, 20255.0Great experience! Food and service was excellent. Restaurant was clean. Has changed a lot since the new owners took over!
- BRBenjamin ReedNov 26, 20255.0I had an amazing experience at this DQ! Blake and his team are incredibly friendly and make you feel welcome the moment you walk in. They’re knowledgeable about every item they sell and are always happy to make recommendations. The location is also impressively clean and very well-maintained, especially considering it’s an older building. You can really tell they take pride in their work. Highly recommend stopping by!
- DMDonna McNemeeSep 14, 20254.0Got blizzards. Had a wait at the drive thru
- SSSusieAug 6, 20255.0The new owner brought our food to us and we had a very nice conversation. He told us that he and his brother (co-owners) closed the doors for two weeks after they bought the franchise at that location so they could deep clean it, and they did an excellent job. We were really impressed by the cleanliness, the attitude and service of the employees, the taste of the food, and the great service they all provided. Don’t judge this place based on the previous owner because it is a great place now. Their grandfather owned the Dairy Queen in Scottsbluff, NE Dairy Queen and their mom now manages it. He told us to stop there and say hello, and we actually did because we were driving through there and we met his mom. She was super nice and her staff was great. It was fun, and it showed us how much they all care about their customers, and their business. The employees in both locations were super friendly and went out of their way to help us and make our visit memorable. These two Dairy Queens are examples of small businesses in their towns that help their communities thrive, and we always like to support this. So be sure and stop in both locations and tell them the Texas couple said to stop and say howdy. 🤠
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Cozad?
Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday from 11:00 AM to 9:00 PM, and Saturday and Sunday from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes available through DQCakes.com.
Does Dairy Queen Grill & Chill in Cozad provide family-friendly amenities?
Yes, it offers booster seats, high chairs, restrooms, outdoor seating, drive-thru service, and welcomes families and children.
Can I order food online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen mobile app for exclusive deals and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Cozad, NE?
The location is at 320 S Meridian Ave, Cozad, NE 69130-9704, and the main phone number is +1 308-784-3837.
Is there seating available at Dairy Queen Grill & Chill and does it include outdoor seating?
Yes, the restaurant has both indoor and outdoor seating available.
Are there nearby fast food options close to Dairy Queen Grill & Chill?
Yes, nearby fast food options include Burger King, Runza Restaurants, and Subway, offering a variety of quick dining experiences.
What restaurants are located near Dairy Queen Grill & Chill where visitors can enjoy different cuisines?
Nearby restaurants include El Paraiso and Casa Vieja Mexican Grill and Cantina for Tex-Mex and Mexican food, Fyi for general dining, and Mickies Restaurant, an American diner.
If I am visiting Bellamy Ballpark, where can I grab a quick ice cream or fast food nearby?
Dairy Queen Grill & Chill is conveniently located near Bellamy Ballpark, offering soft-serve ice cream, shakes, and fast food options, perfect for a treat after your visit.
Are there lodging options close to Dairy Queen Grill & Chill for travelers?
Yes, nearby lodging options include Circle S Motel, Knights Inn Cozad, and Cobblestone Hotel & Suites, all within easy reach of Dairy Queen Grill & Chill.