Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2012 23rd Street for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
557 reviews
5 stars
281
4 stars
124
3 stars
63
2 stars
28
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others reported issues such as dry burgers, raw chicken, and soggy items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
Overall Experience
Overall, many customers expressed disappointment with their experiences, citing a decline in quality and service at this location.
- KGKeri GalushaDec 26, 20251.0Still to this day they never get your order right. I love sonic, but everytime I go here they make me regret my choice. Fix your speaker or get someone that can actually hear when they take an order.
- NNNicoleDec 23, 20255.0Fast friendly service. All I ordered was a cherry limeade but it was made perfect
- ARAlejandro RicoDec 22, 20255.0♡ Muy buen Servicio al Cliente 😃
- EGEduardo GarciaDec 19, 20251.0What a horrible experience. I have asked if everything was in the bag and she had told me that there was and I was missing a burger and fries.I was also in a rush since it was lunch time. And no one was there. I paid 34 dollars and did not get what I paid for
- CBchris badjeNov 1, 20253.0I pulled into a stall then pressed button to order,it took them asked me to push again. At that time there were about 10 young girls separated into various stalls pushing order buttons confusing everyone involved. Probably the next TikTok crap. None the less it truly shows where kids are these days,could care less for others. I did wait for about 35 minutes in drive thru finally. I would have driven off but that order would have been probably thrown away.