Pizza Hut

3.7
372 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2510 23rd St in Columbus, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2510 23rd St, Columbus, NE
68601, United States

Hours

Reviews

3.7
372 reviews
5 stars
166
4 stars
74
3 stars
39
2 stars
25
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, forgotten orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and unsatisfactory pizza quality.

Friendly Staff

Several reviews highlighted friendly and accommodating staff, particularly in handling issues and providing good customer service.

Delivery Problems

Many customers experienced issues with delivery, including delays, incorrect items, and poor communication.

Cleanliness and Ambience

Some customers noted cleanliness issues and a lack of proper restaurant ambience, impacting their overall dining experience.
  • DB
    Devon Blezek
    Jan 4, 2026
    2.0
    2nd time i ordered wings and got boneless
  • JW
    John Wielgus
    Jan 3, 2026
    1.0
    Placed order by phone. Showed up about 15 minutes later. They had no records of our order. No offer to fix it. Just repeated they did have our order.
  • AA
    Angelica
    Dec 26, 2025
    1.0
    I would give it a 0 if I could. Had an online order and it shows it was ready for pick up so drove out to pick it up. When I showed up they said I had to wait another 40 mins. Did not get a phone or text or anything that they were behind. Will not be going back.in total they wanted me to wait 80 mins for an order ..
  • JS
    Jonathan Siemens
    Dec 13, 2025
    1.0
    Service was awful. The waitress made it very obvious that she didn’t want to be there and she forgot to put in half of the food order even tho we were the only customers. And when the food did arrive it was very mid and not worth the money in my opinion.
  • AD
    Annette D
    Sep 13, 2025
    2.0
    Disappointing Service, Decent Pizza Visited from out of state on a Saturday night at 7:30 with high hopes, but the experience didn’t quite deliver. We waited to be seated (the only guests in the dining room), then waited again to place an order. Requested appetizer ahead of pizza which the waitress acknowledged she would try to accommodate but then she forgot to place. She offered to put in the order and comp but there was no follow-through. The hand-tossed pizza had to be substituted for pan pizza due to crust shortage and while good, also took a long time to receive, but helped salvage the visit. The overall experience lacked basic customer service skills and ambience for an enjoyable dining experience. There seems to be tremendous opportunity for staff training to ensure guests feel acknowledged and valued from start to finish.

Frequently Asked Questions About Pizza Hut

What are the operating hours for dine-in service at Pizza Hut in Columbus, NE?

Dine-in service is available Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:30 PM.

Does this Pizza Hut offer delivery service and what are the delivery hours?

Yes, Pizza Hut offers delivery Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday and Saturday from 10:30 AM to 11:00 PM.